Front Desk Receptionist (Bilingual - Spanish)

DENTAL DREAMS

Posted 3 months ago

Full Time

Albuquerque, New Mexico

In Person

Smart Summary

Responsibilities

The role focuses on scheduling patient appointments, managing check-ins, and providing high-quality customer service. Responsibilities also include verifying dental benefits, collecting payments, and submitting insurance claims.

Qualifications

You have customer service experience and are proficient in Spanish. You are also familiar with Dentrix and/or Eaglesoft dental software. This role is ideal for individuals seeking an entry-level position with opportunities for upward mobility in the dental healthcare business.

Must Have Skills for ATS

Spanish

Dentrix

Eaglesoft

Job Description

The Role: Family Smiles LLC in Albuquerque, NM  is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.

Who Are We: Family Smiles LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

Benefits:

  • Competitive compensation 
  • Career mobility and advancement
  • Career training and development
  • Benefits package includes: 
    • Medical & Vision Insurance
    • FREE dental treatment at our locations
    • PTO
    • 401K
    • Life Insurance, Pet Insurance and more

Responsibilities:

  • Maintain a high level of customer service at all times 
  • Work as part of a team with emphasis on communication 
  • Schedule patient appointments per month and daily patient goals 
  • Answer phones and confirm appointments 
  • Greet and check-in patients 
  • Accurately verify dental benefits 
  • Maintain detailed patient records in a fast-paced environment 
  • Collect payments, co-payments, and deductibles 
  • Create insurance claims and submit pre-authorizations to insurance companies 
  • Pull patient charts for future appointments when necessary 
  • Maintain a clean and professional office environment 
  • Assist with presenting and/or explaining treatment plans
      

Qualifications:

  • Bilingual (Spanish) - preferred
  • Customer Service experience
  • Dentrix and/or Eaglesoft 

KOS Services Inc. / Family Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

DENTAL DREAMS

Founded in 2001 by Dr. Sameera Hussain, Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high quality dental services in first-class facilities to people in underserved communities. The group has more than 150 dentists and over 500 employees currently staffing their offices nationwide. Dental Dreams hires only the most qualified dentists who are committed to personal, superior patient care. In fact, more than 94% of Dental Dreams’ patients say they would recommend them to family and friends. Click the link below for current job openings for Associate General Dentist positions and other staff opportunities.
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