Sales Associate

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BRAHMIN LEATHER WORKS LLC

Posted 3 months ago

Full Time

Raleigh, North Carolina

In Person

Smart Summary

Responsibilities

The Sales Associate is responsible for achieving sales metrics and providing exceptional customer service to build brand loyalty. They also support store operations, maintain visual standards, and assist management in driving business growth.

Qualifications

You have a strong drive and passion for selling, with the ability to meet sales and service metrics like DPTs, UPTs, and AURs. You can analyze store reports to optimize performance and build strong customer relationships to drive brand loyalty. A High School Diploma or GED is required for this role.

Must Have Skills for ATS

Sales commission

DPTs

UPTs

AURs

Customer Conversion

Job Description

Basic Purpose: 

The Brahmin Leather Works Sales Associate will partner with the Store Manager and Assistant Store Manager in creating a store environment which provides exceptional sales and customer service and execution of visuals directions. This position is responsible for a sales goal and is eligible for a sales commission.

PRINCIPAL ACCOUNTABILITIES: 

Sales and Service: 

● Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs and Customer Conversion. 

● Use Company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and 
 other sales metrics. 

● Analyze store reports to optimize performance and take action based on business trends. 

● Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Assist in identifying opportunities to 
 maximize sales and ensure financial goals achieved. 

● Demonstrate a high level of selling and customer service skills to achieve sales. 

● Service multiple customers at a time, multi-task or handle projects simultaneously. 

● Exhibits knowledge of industry trends and the competitions 

Building Clientele: 

● Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics 

● Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships. 

● Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of clients books and marketing initiatives with local 

 business for store events. 

● Take an active role in assisting the Store Manager to build store business. 

Store Operations: 

● Plan and prioritize tasks and responsibilities to meet the needs of the business. 

● Maintain store cleanliness and housekeeping standards. 

● Protect company assets and maintain a safe work environment. 

● Ensure compliance to all company policies and procedures as well as local, state and federal employment laws. 

● Support the planning and execution of Brahmin brand visual direction. 

● Participate and lead special projects and other duties as assigned. 

Qualifications: 

● Displays integrity and enthusiasm to motivate to total store achievement. 

● Has a strong sense of drive, ambition and passion for selling ensuring the overall store business success. 

● Must be outgoing and assertive with the ability to make store business successful. 

● Ability to communicate professionally and in a timely matter with the Store Manager, customers, associates, and company partners. 

● Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability. 

● Ability to partner with management on store issues. 

● Maintain professional appearance that reflects the brand. 

● Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays. 

Physical requirements: Must be able to stand up to 100% of a work shift standing and moving. This role involves constant moving, talking, hearing, reaching, grabbing and standing for the entire work shift. Occasionally involves stooping, kneeling, crouching and climbing ladders. Must be able to lift up to 40 pounds.

● High School or General Equivalency Diploma (GED) required. 

Note: This job description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be
inclusive of all duties and responsibilities and is subject to change.  

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BRAHMIN LEATHER WORKS LLC

Brahmin Leather Works has been designing expertly crafted luxury handbags since 1982. We have a deep expertise in leather, craftsmanship, and a strong point of view when it comes to color. From our signature croc-embossed Melbourne leather to timeless silhouettes, we create pieces that are elevated, distinctive, and built to last. Everything we do starts with our people. Brahmin’s success is our team’s shared success, and that shows up in the way we collaborate, create, and keep pushing the brand forward. As the experts in color, Brahmin is here to help you stand out.
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