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• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Summer 2026 Internship: IT Assistant – The Fox Graduate School | Penn State University

The Fox Graduate School is looking for candidates for a part-time position as an IT Assistant to provide first-level IT desktop support and help with special projects. This summer, the intern will contribute to hands-on work across several active IT initiatives supporting the Fox Graduate School. Typical hours fall between 8:00 a.m. – 5:00 p.m., Monday – Friday, with flexible scheduling around other commitments.

Responsibilities for this position may include, but are not limited to, the following:

• Conducting a physical inventory of Fox Graduate School IT equipment and organizing equipment closets and salvage items
• Reviewing and updating documentation of scheduled tasks and their dependencies on our IT systems
• Performing systematic usability and accessibility testing of Fox Graduate School web applications pages using scanner tools and documenting issues for developer review
• Testing Playwright automation scripts and assisting in building scripts for specific graduate application use cases
• Updating software and firmware on Poly videoconferencing units across Graduate School conference rooms
• Performing daily ECRM integration log reviews to identify duplicate PSU IDs
• Reviewing and categorizing helpdesk tickets to identify recurring issues
• Monitoring scheduled job runs and verifying backup job completion, documenting any failures for developer review
• Providing first-level end-user support for diagnosing Windows operating system issues and ensuring proper operation of software on end-user workstations

Excellent customer service skills, as well as written and verbal communication skills are essential. A candidate for this position will be able to balance tasks and priorities and communicate technical issues to all levels of users. This position will also have opportunities to shadow team members, attend Fox Graduate School meetings, and learn basic SQL queries for data validation.

Interested applicants should submit a cover letter, resume, and the name and contact information for one professional reference.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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