Researcher

NCS Credit

Posted 3 months ago

Full Time

Highland Heights, Ohio

In Person

Smart Summary

Responsibilities

The Researcher gathers and verifies construction project information and parcel ownership through phone, email, and internet-based research. They are also responsible for documenting data in the management system and preparing mechanic's lien releases.

Qualifications

You have an Associate's degree and at least one year of experience in a professional office environment. You are skilled in conducting research using internet-based tools, verifying project information, and accurately documenting findings.

Must Have Skills for ATS

Paralegal

Job Description

Description

NCS Credit is the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk, and improve profitability. We provide superior service and customized solutions to meet the needs of our clients and an engaging and collaborative work environment focused on growth for our employees. We are a TEN-year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country! 

Requirements

Job Summary: The Researcher is responsible for gathering, verifying, and accurately documenting construction project information to support operational and compliance processes. This role contacts parties within the contractual chain by phone and email, conducts county- and state-level research using internet-based tools, and reviews escalated projects to confirm parcel ownership. The position requires strong attention to detail, effective communication skills, and accuracy.

Essential Responsibilities:

  • Contact the contractual chain by phone and email to verify and/or confirm project information.
  • Conduct project research using internet-based tools to verify and/or obtain information at the county and state level.
  • Research escalated projects to confirm parcel ownership.
  • Accurately enter verified information into the operation management system.
  • Prepare mechanic’s lien releases for recording.
  • Perform other duties as assigned.

Competencies

  • Communicate and collaborate effectively with colleagues
  • Ability to meet strict deadlines
  • Analytical and problem-solving skills
  • Detail-oriented
  • Ability to multitask & prioritize in a fast-paced environment
  • Strong verbal and written communication skills.
  • Self-starter

Education, experience, certifications

  • Associate’s degree; Paralegal or Bachelor’s degree preferred.
  • 1 year of experience in a professional office environment or any combination of equivalent education and professional experience

Physical and mental demands

  • Ability to communicate effectively in person, via phone, and email
  • Manual dexterity
  • Near visual acuity
  • Prolonged sitting while viewing a computer monitor
  • Frequent typing and use of keyboard/mouse

NCS Credit is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. In accordance with the Americans with Disabilities Act (ADA), NCS Credit provides reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please contact hr@ncscredit.com

NCS Credit

Since 1970, NCS Credit has been the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk and improve profitability. With our distinct service groups: Notice & Mechanic’s Lien, UCC, and Collection – NCS Credit develops customized solutions based on your business model and organizational requirements to Secure Your Tomorrow®. NCS Credit has educated more than 900,000 credit professionals on securing their receivables and reducing their risk through NCS Credit events, resources, and social media. NCS Credit offers web-based solutions such as LienFinder™, The National Lien Digest©, LienTracker® Online, and The Job App. These resources help manage credit risk, provide time and information requirements, monitor deadlines and generate notices. Protect your receivables by partnering with NCS Credit. Contact us to see how we can assist you in developing a UCC, Mechanic’s Lien or Collection program.
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