Description

Perform electronic banking functions, including setup, configuration, maintenance, and customer support of online banking products, i.e. NetTeller, Bill Pay, Cash Management, Mobile Deposit, etc.
Monitor and research fraud alerts.
Perform a variety of computer operation duties by conducting specific system checks, evaluating problems, and proposing and implementing solutions.
Process incoming and outgoing ACH files, and support Cash Management customers.
Assist in processing of third-party business payments.
Perform transaction proof duties to ensure the processing of items by the end of the day.
Perform a variety of bank statement and notice-related duties, as well as sorting and processing mail.
Constructively interact with co-workers.

HOURS will average approximately 40 per week. This position is budgeted for 2,080 hours per year.

Requirements

Proficient in Microsoft Office Suite and related program software.
Proficient with or the ability to quickly learn position-related software, including AS/400 system.
Ability to effectively use general office equipment.
Electronic banking and computer hardware experience.
Associate degree or equivalent educational experience. (preferred)
Familiarity with Online and Mobile Banking applications, a plus.

A simple philosophy can lead a company to great rewards. Treat your customers, your employees, and your communities with respect and you will earn their loyalty. Our strategy has never been about selling products, but instead about finding ways to make life more rewarding for our customers and employees. We know that our employees are our strongest asset! We have a knack for hiring the finest and brightest and understand how fostering their growth impacts customer service. So, we accommodate families, invest in their futures, and recognize hard work. Many years of experience have enabled us to overcome obstacles that stand in the way of customer satisfaction. We are proud that customer surveys consistently show 99% of our customers would recommend us to their family and friends. And for two years in a row, we were voted the number one Bank in Pennsylvania for satisfaction and trust by our customers. The foundation of our financial strength lies in our ability to recognize and proactively meet the needs of our customers. For this reason, we stand out when compared to other financial service providers in our market. At FCCB we offer a winning combination — the one-on-one service of a community bank paired with a broad line of products and services typically offered by larger financial organizations. Stop by your local office, follow us on Facebook, or visit our website to see what a true community bank is all about!

Electronic Banking Representative I

Electronic Banking Representative I

Boost Your Interview Chances