Description

The Dock Solutions Technician Apprentice supports the installation, service, repair, and inspection of commercial and industrial overhead doors, loading docks, dock leveling systems, and related warehouse equipment. This entry-level position is designed for individuals looking to build a career in the dock and door industry through hands-on training, mentoring, and field experience.

Essential Job Duties and Responsibilities

• Assist with the installation, service, and repair of commercial and industrial doors, door operating systems, loading docks, and dock leveling equipment.
• Perform preventative maintenance on Bailey equipment and systems at customer locations under the guidance of experienced technicians.
• Help diagnose and troubleshoot basic mechanical and electrical issues related to dock and door equipment.
• Support quality checks to ensure proper installation, balance, operation, and safety of equipment.
• Represent Bailey professionally while onsite by providing prompt, courteous, and safe service to customers.
• Maintain a clean, organized, and safe work environment, including proper use of tools and equipment.
• Complete required paperwork, service documentation, and reports accurately and on time.
• Perform other duties and assist with special projects as assigned.

Requirements

The individual in this position should be dependable, safety-minded, and willing to learn. The ideal candidate is personable, mechanically inclined, and able to work well with customers, teammates, supervisors, and other vendors.

Education / Training / Experience

• High school diploma or GED required.
• Technical school coursework or hands-on experience in mechanical, industrial, or maintenance-related fields preferred but not required.
• Prior experience with tools, mechanical repairs, industrial maintenance, or construction is a plus.
• On-the-job training will be provided.

Skills, Knowledge, and Abilities

• Basic mechanical aptitude and willingness to learn new skills.
• Ability to follow instructions, safety procedures, and standard work practices.
• Good communication and customer service skills.
• Strong work ethic with reliable attendance and punctuality.
• Ability to work as part of a team and gradually become comfortable working independently.
• Comfortable working at heights and in warehouse or industrial environments.

Licenses or Certifications Required

• Valid Driver’s License and acceptable driving record.