Lanai Air Ramp Service Agent (Kapalua)
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Pulama Lanai
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Lanai Air Ramp Service Agent (Kapalua)
Pulama Lanai
Posted 3 months ago
Full Time
Lahaina, Hawaii
In Person
Smart Summary
Responsibilities
Responsible for the cleanliness of aircraft and ground equipment, as well as handling aircraft arrivals, departures, and baggage loading. The role also involves transporting guests and ensuring strict adherence to safety protocols during interisland transitions.
Qualifications
You have experience with aircraft handling, cargo and baggage operations, and ensuring the cleanliness of aircraft and ground equipment. You are responsible for the safety of guests and assets, and you possess strong communication skills to coordinate with various teams.
Must Have Skills for ATS
Aircraft handling
Baggage handling
Cargo acceptance
Aircraft cleanliness
Ground equipment maintenance
Job Description
Lanai Air is a critical component to the delivery of “high quality-high touch” consistent service experience to every guest traveling. Lanai Air is responsible for providing a seamless “point to point” delivery between the Hawaiian Islands.
The Ramp Service Agent is responsible for overall cleanliness of the aircraft, vehicles, and ground equipment used in the operation. This position will also be responsible for aircraft arrival / departure handling, cargo & baggage acceptance, loading and offloading, and guest transportation. This position will also participate in the ground service during the arrival & departure process as guests transition through the interisland airports.. Safety of the guest and assets are of utmost importance and the Ramp Service Agent is responsible to ensure that this is adhered to. The team will interact with the logistics coordinators & Western Aircraft crew & maintenance team. Communication is key to ensure a smooth and safe operation.
Compensation:
$22.22/hour (non-exempt)
Reporting Relationship:
Reports to: Ramp Operations Manager (Honolulu), Assistant Guest Service Manager (neighbor islands)
Coordinates with: Lanai Air Guest Service Agents & System Operation and Reservation Coordinators, Western Aircraft crew and maintenance team.
Quality Standards:- Conduct individual and business affairs in highest ethical and legal fashion.
- Establish and contribute to a supportive, creative, enthusiastic, and cooperative working environment for all.
- Build strong communication links with supervisors, peers, and employees.
- Continuously strive for excellence in the workplace, the Company environment, and as a Company representative.
- Comply with all Company policies and standards.
- Conducts business in alignment with the Mission, Vision, and Values of Pūlama Lāna‘i.
At Pūlama Lāna‘i, we honor our island’s history and celebrate its future every day. Our employees on Lanai and Oahu work with residents and businesses to achieve our bright vision together.
If you are passionate about culture, collaboration, sustainability, economic diversity, community engagement and land stewardship on Lanai, we invite you to consider our open positions.
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Pulama Lanai
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