POSITION DESCRIPTION

Position Title

E-Commerce Merchandising Coordinator

Business Unit

Sales Operations // Commercial Excellence Dept. 

Number of Facilities

1

Location

Carlsbad, CA

Position Grade

U4/8

Direct Reports

0

Travel %

0

Supervisor Title:

Sr. Manager, E-Commerce & Sales Operations

Position Summary

The Merchandiser Coordinator is responsible for executing Canyon’s US and Canada website experience. This role focuses on maintaining accurate product representation, implementing merchandising updates, and supporting product launches to help drive sales. Working closely with global teams, this position helps bring merchandising strategies to life for the North American market.

Summary of Role and Responsibilities

Website Merchandising

• Execute updates to the Canyon US and Canada websites to support sales and customer experience
• Coordinate with global teams to ensure accurate product setup and site presentation
• Maintain product listings, category pages, and collections to improve visibility and performance
• Ensure product pages include accurate descriptions, images, and content
• Support campaign, launch, and seasonal website updates
• Monitor site performance and suggest improvements

Product Data & Operations

• Maintain accurate product pricing through SAP uploads for the website
• Supports product lifecycle updates, including Outlet and Archive transitions
• Assist in managing promotional codes for campaigns
• Work with cross-functional teams to ensure data consistency and accuracy

Product Launch Support

• Coordinates key product details such as launch dates, stock levels, and assortment information
• Track launch readiness and flag issues as needed
• Assist in aligning merchandising, planning, and operations teams

Education, Experience, and Knowledge / Skills / Abilities

Minimum Requirements

• Bachelor’s degree in Business, Merchandising, E-commerce, or related field (or equivalent experience)
• 1–2+ years of experience in e-commerce, merchandising, retail operations, or similar role
• Strong attention to detail and organization skills
• Ability to manage multiple tasks and timelines
• Strong communication skills and ability to work with cross-functional and international teams
• Proficiency in Microsoft Excel
• Ability to work in a fast-paced, deadline-driven environment with shifting priorities

Preferred Skills

• Experience with e-commerce platforms, CMS, or product management systems
• Familiarity with tools such as SAP, Salesforce Commerce Cloud, Shopify, or similar
• Basic analytical skills with the ability to identify trends and opportunities
• Experience supporting online promotions or campaigns
• Interest in cycling, outdoor, or sporting goods is strongly preferred

What Success Looks Like

• High accuracy of product data (pricing, specs, imagery) across site
• On-time execution of product launches and site updates
• Clear and compelling product presentation that supports conversion
• Strong coordination with global teams to ensure launch readiness
• Consistent and reliable product data across systems

Knowledge, Skills, and Abilities

• Strong attention to detail and accuracy in product data and site execution 
• Ability to manage multiple deadlines in a fast-paced e-commerce environment 
• Strong cross-functional collaboration skills (marketing, product, operations) 
• Basic analytical mindset with ability to interpret site performance metrics 
• Proactive and solutions-oriented approach to problem solving

Work Environment

Work is primarily office-based, with collaboration with cross-functional teams. The role operates in a standard office environment using typical office equipment.

Physical Factors

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit for extended periods of time; use hands to finger, handle, or feel the computer; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 25 pounds.
 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.