Assistant Account Manager

Lockton

Posted 3 months ago

Full Time

Dallas, Texas

In Person

Smart Summary

Responsibilities

Coordinate administrative and service functions for assigned accounts while supporting Account Executives in managing a book of business. Responsibilities include processing quotes, auditing policies, and handling client invoicing and certificates of insurance.

Qualifications

You have a Bachelor's Degree in Insurance and Risk Management or a related field, along with at least one year of commercial insurance, underwriting, or risk management experience. You possess strong organizational and time-management skills, with the ability to communicate effectively and think critically to resolve complex client service issues.

Must Have Skills for ATS

Microsoft Office

Excel

Word

PowerPoint

Insurance

Risk Management

Underwriting

Job Description

  • Work in conjunction with Account Executives and/or Producers to manage an assigned 
    book of business
  • Responsible for coordination and execution of administrative and service functions for 
    assigned accounts
  • Support the implementation of new lines of coverage by setting up account, collecting 
    needed documentation, and reviewing plan details
  • Gather and compile exposure information, including loss-run schedules and stratifications
  • Request and collect new and renewal quotes from carriers
  • Audit policies, quotes, binders, and endorsements to ensure accuracy and completeness
  • Update specifications, application, and summary information to reflect changes throughout 
    the lifecycle of the policy
  • Bind coverage under the direction of the Unit Manager and/or Account Executive
  • Assist with the issuance and processing of client invoicing and bill discrepancies.
  • Utilize an inquisitive mindset to research industry trends and governmental regulations 
    that may impact the client and/or Lockton
  • Process Certificates of Insurance and Auto ID card renewals. Will also help manage day to 
    day requests submitted by clients
  • Lend support to the team with contract and policy reviews
  • Additional tasks, as requested by leadership

    #LI-GG1



  • Bachelor’s Degree in Insurance and Risk Management or related field (preferred)
  • One (1) year of commercial insurance, underwriting, or risk management experience
    (preferred)
  • Working knowledge of Microsoft Office Products (Excel, Word and PowerPoint)
  • Professional written and verbal communication skills with the ability to effectively communicate with all levels of associates/clients
  • Strong organizational and time-management skills with the ability to work within high pressure time constraints
  • Effective critical thinker with the ability to resolve complex client service issues
  • Technical aptitude with the ability to learn systems and processes quickly
  • Willingness to travel and work outside of normal business hours, as needed
  • Legally able to work in the United States

Lockton

What makes Lockton stand apart is also what makes us better: independence. Our private ownership empowers our 13,100+ Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, we deliver the deep understanding needed to accomplish remarkable results.
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