Organization

Treasurer

Pay

$15.00

Pay Frequency

Full Time / Part Time

Part time

Job Summary

Under general supervision, receives incoming telephone calls from the public and provides various types of information, primarily related to ad valorem taxes. Crosstrain all departments in Tulsa County Treasurer's office.

Job Description

Provides excellent customer service to a larger number of taxpayers via telephone, in person, and written correspondence.
Gather information, determines needs of customer, provides explanation in a concise manner: handle customer complaints and problems effectively, redirects calls to other offices when necessary.
Analyzes and determines acceptability of payments.
Calculate fees, and calculates interest accruing monthly for delinquent accounts.
Enter address changes to tax rolls.
Corresponds with taxpayers when necessary and maintain files.
Accesses and retrieves information from other sources in an effort to determine the correct mailing information for a large volume of returned mail.
Assist the Delinquent Tax Division with proofreading galleys, certified mailings, and conduction of sales.
Scans check daily for balancing.
Verifies cash taken in the Cashier Divisions and prepares the deposit for the bank.
Crosstrain all departments in Tulsa County Treasurer's Office.
Perform other duties as assigned.

Additional Job Description

Crosstrain all departments in Tulsa County Treasurer's Office.

Location

The employees of Tulsa County support not only the 8 elected officials, but serve over 600,000 citizens. The elected officials include the Board of County Commissioners, Assessor, Treasurer, County Clerk, Court Clerk and the Sheriff. Over 1,700 employees work diligently to serve each citizen and visitor in the most efficient and courteous manner displaying the highest standards of professionalism, integrity, and respect for others. Tulsa County employees are offered a comprehensive, competitively priced health care package, a paid time off program including vacation pay and holidays, and outstanding retirement benefits. Employees can also participate in the Educational Assistance Program. Tulsa County is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. If you want an opportunity to achieve your maximum potential, we are ready to help you start your career with us.

Taxpayer Information Representative Intern-1