Description

We are looking for a detail-oriented Service Billing Coordinator to join our team. This full-time, in-office position supports the Service Manager and works closely with coordinators, technicians, and customers to ensure accurate and timely billing. The ideal candidate is organized, a strong communicator, and comfortable working in a fast-paced environment.

Who You Are

You're comfortable working with numbers, highly organized, and an effective communicator—both written and verbal. As a self-starter, you take initiative, manage your time well, and thrive in fast-paced environments. You're tech-savvy, proficient with Microsoft Office, and able to quickly learn new systems. If you type 60+ words per minute and enjoy being part of a team that values accuracy and efficiency, this could be the perfect fit for you.

Key Responsibilities

• Close out service work orders in our service management software
• Prepare job details for billing, including labor, parts, and fees
• Invoice work orders in financial software
• Upload invoices to customer portals or send via email
• Run and review billing reports regularly
• Track and maintain purchase order (PO) balances
• Communicate with field technicians to verify labor and parts accuracy
• Follow up weekly with customers to confirm invoice receipt
• Handle customer inquiries and resolve billing-related questions

Additional Information

• Opportunity for occasional overtime (must be approved in advance)
• Reports directly to the Service Manager