Effective July 1, 2025: CGS Health benefits start on Day 8 of employment (1 week waiting period after hire).

Job Title: Process Engineer Internship

Pay Type: Hourly Non-Exempt, Temporary

Reports To: Engineering and Maintenance Manager

Location:  Upper Sandusky, OH

About the Role:

Custom Glass Solutions is rapidly growing and is seeking a Intern to perform tasks related to Process Engineer in our manufacturing facility in Upper Sandusky, Ohio.  The Intern is responsible for assisting with the developing, optimizing, and maintaining of a glass lamination process to ensure consistent quality, efficiency, and safety in production. This role provides technical expertise, drives process improvements, supports troubleshooting, and ensures compliance with industry standards and requirements.

Job Requirements:

• Improve yields, lower costs, and increase manufacturing uptime by supporting plant.
• Determine design requirements, prepare specifications and drawings, procure necessary materials and services, and coordinate installation and maintenance systems for new automation projects.
• Provide a communication bridge between engineering and production floor.
• Support technical issues in existing products and processes.
• Become subject matter expert for all Engineering & Maintenance activities revolving around the lamination process: troubleshooting, equipment upgrades, etc.
• Stay current with new material and process opportunities.
• Interpretation of a variety of customer specifications.
• Definition of testing requirements, standards and protocols to meet requirements.
• Work with Quality to define new testing methods or protocols for new products.
• Reporting of results or conclusions internally or externally as required.
• Brainstorm improved products and processes.
• Develop IP to gain a competitive edge.

Key Responsibilities:

1. Troubleshooting & Support
• Provide daily technical support to production teams for lamination equipment and processes.
• Analyze root causes of process deviations, defects, and downtime, and implement corrective actions.
• Train operators and maintenance staff on best practices and process controls.
• Work hand and hand with maintenance to implement new processes and controls as well as repair issues with clean room and lamination equipment.
2. Quality Assurance & Compliance
• Ensure processes meet customer specifications, industry standards (e.g., ANSI, ASTM), and regulatory requirements.
• Collaborate with Quality to develop and maintain standard operating procedures (SOPs) and inspection criteria.
• Monitor process data and lead continuous improvement projects using Lean and Six Sigma methodologies.
3. Equipment & Maintenance Support
• Support equipment commissioning, upgrades, and preventive maintenance programs for lamination lines.
• Work with vendors and suppliers to specify and source materials, parts, and technology for process improvements.
4. Engineering Design and Innovation:
• Complete assigned design initiatives for components and assemblies to improve manufacturability, functionality, and integration.
• Utilize advanced tools like CAD/CAM, adhering to Design for Manufacturability (DFM) and Lean Manufacturing principles to enhance product designs and refine process workflows.
• Develop and prototype new applications to validate concepts and convert ideas into market-ready products.
5. • Monitoring and analyzing process data, identifying trends and proposing solutions for process improvement continuously.
6. Process Optimization and Equipment Specification:
• Lead process innovation, continuous improvement, and Kaizen projects aimed at reducing waste, increasing productivity, and optimizing manufacturing processes.
• Lead the design and implementation of manufacturing processes that ensure optimal operational performance.
• Lead problem solving actions to reduce scrap, improve operational efficiency and improve overall operational performance. Provide process improvement input that aids in the acquisition and implementation of cutting-edge manufacturing equipment to ensure technological competitiveness and enhance operational efficiency.

1. Cross-Functional & Continuous Improvement Team Leadership:
• Lead or participate in cross-functional teams in collaborative and integrative projects to improve manufacturing processes, aligning with plant AOP assigned by Plant Management.
• Foster a culture of continuous improvement, encouraging innovative thinking and feedback among team members to achieve superior project results.
• Manage projects and critical action items to ensure timely and effective execution of cost savings, improvement and manufacturing projects.
• Implement risk assessments within project phases to preemptively identify and mitigate potential issues.

1. Customer Engagement:
• Engage with customers as their needs require to gather detailed information to integrate feedback into design enhancements and manufacturing solutions to establish and maintain strong business relationships.

1. Professional Growth and Industry Awareness:.
• Stay informed about industry trends and technological breakthroughs to ensure the organization remains at the forefront of innovation.

Qualifications:
The ideal candidate will have a broad mix of skills and experience with specifying, installing, and troubleshooting mechanical and electrical equipment with automatic control systems for material handling, defect inspection, robotic placement and process control.  Candidates should be eager to work in a fast-paced, team oriented, non-bureaucratic environment and possess the following qualifications: 

• Education: Working towards or achieved Bachelor’s degree in Mechanical Engineering, Materials Science, Chemical Engineering, or related field (or equivalent experience).
• Experience: process engineering experience in glass manufacturing, lamination, or related industry preferred.
• Knowledge of lamination techniques, interlayer materials (e.g., PVB, EVA, ionoplast), and glass processing equipment.
• Strong problem-solving, analytical, and statistical analysis skills.
• Experience with Lean Manufacturing, Six Sigma, or similar process improvement methodologies preferred.
• Proficiency in CAD, MS Office, and data analysis tools.

Additional Skills:

• Outstanding problem-solving abilities, coupled with strong organizational and interpersonal communication skills.
• Experience in change management and driving innovation across departments.
• Ability to communicate complex technical concepts to non-technical stakeholders.

We offer an Excellent Compensation & Benefits Package

Health benefits start on Day 8 of employment (1 week waiting period after hire):

• Medical, Dental, Vision, and Rx 
  • Affordable premium rates start at $10 per week
• Weekly Pay - Every Friday
  
  • Get Paid Daily with Dayforce On-Demand Pay
• 2 Weeks Paid Vacation at hire (prorated first year)
• 10 paid holidays each year
• 4% dollar-for-dollar company match under 401(k) retirement savings plan
• Health Reimbursement Account (HRA)
• Cost Savings Programs for medical expenses
• Company Paid Life Insurance & Supplemental Options
• Identity Theft Protection
• Pet Insurance
• Metlaw Legal Services
• Incentive Bonuses
• Tuition Reimbursement
• And much more

View our Total Rewards and Benefit Summary Here:  https://cgsllc.my.canva.site/totalrewards 

Why CGS?

Custom Glass Solutions is a growing manufacturer of large format laminated and specialty glass, serving a broad range of OEM and aftermarket customers. With facilities across Ohio and Oklahoma, we operate in fast-paced industrial markets where speed, quality, and collaboration are essential.

We offer competitive compensation, a comprehensive benefits package including a 401(k) match, and the opportunity to lead meaningful projects that shape our company’s future.

About the Team:

At Custom Glass Solutions we provide professional, knowledgeable, efficient and honest service, all while being respectful and building strong customer relationships. Each day our team goes above and beyond to carry out the Core Elements of our business: Safety First, Do the Right Thing, Wow Your Customer, Relationships Matter, and a Can- Do Attitude!

About the Company:

Custom Glass Solutions is one of the world's premier manufacturers of large format laminated glass products, with two Ohio locations (Upper Sandusky, and Fostoria) and one Oklahoma location (Broken Arrow). Our mission is to be the preferred provider of high-quality glass products, services and solutions. We deliver superior results by providing meaningful work for our employees, developing opportunities with our suppliers and cultivating strong partnerships with our customers.

What You Will Enjoy!

We have an exceptionally talented workforce that we value above all else. We are fully invested in our employees and provide them with hands-on training, compensation that is based upon individual contribution, unlimited career growth opportunities, and the motivation to be and do more. We take great pride in a workplace culture where our employees have the freedom and encouragement to reach beyond the ordinary. We are also very proud of a management structure that is designed to avoid bureaucratic nonsense and allows our entrepreneurial-minded employees to flourish.

Equal Opportunity Employer
Custom Glass Solutions, LLC. is committed to equal employment opportunity and prohibits discrimination and harassment of any kind.

Learn more about us at www.CustomGlassSolutions.com