Customer Service/Collections
Mid-Atlantic Finance Company
Customer Service/Collections
Mid-Atlantic Finance Company
Posted 3 months ago
Full Time
Clearwater, Florida
In Person
Smart Summary
Responsibilities
Handle inbound and outbound calls to assist customers and negotiate the resolution of accounts. Perform account maintenance and accurately document all customer interactions.
Qualifications
You have excellent customer service skills and are motivated to succeed in a fast-paced call center environment. While no prior experience is required, call center or collections experience is preferred, and bilingual Spanish/English abilities are a plus.
Must Have Skills for ATS
Collections
Customer Service
Call Center
Job Description
Customer Service Rep / Collections Department
No Experience required!
$500 Signing BONUS!
Base + monthly bonus incentives
MidAtlantic Finance
Clearwater, FL (Ulmerton Rd) worksite
Leading local auto lender is looking for motivated customer service and call center reps in our fast-paced Corporate HQ located in Clearwater, FL. Call Center/Collections experience is preferred, but not required. We provide proper training to help you succeed. Bilingual Spanish/English is preferred but not required.
Benefits:
- Monthly incentive program
- 401(K) Retirement Plan with Employer match
- Medical/Dental/Vision insurance
- Employer paid Life insurance
- Great schedule for work/life balance
- Paid Time Off (PTO) accrues from date of hire
- Team events like Games, Contest, Office Fun
- Advancement opportunities – we promote from within
- Referral bonus
Responsibilities:
- Speak with customers via inbound/outbound phone calls daily while maintaining a positive attitude and professional demeanor - Accept payments, and negotiate with consumers to resolve accounts
- Perform account maintenance and accurately document all customer activity.
Do you want to drive your future to new destinations? Increase your pay through monthly bonuses just for doing your job well? Do you like talking to customers over the phone, are self-motivated, have an upbeat demeanor and enjoy working within an energetic team environment? We are looking for YOU!
CALL Today!!
Call Michelle at 727-433-4987 to request an immediate interview or 800-793-9661 ext. 234. Or reply and include your resume. We look forward to hearing from you!
Who We Are:
Founded in 1989, Mid-Atlantic Finance (MAF) has become the premier auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our dedicated team members who provide world class service to our clients, customers and partners nationwide.
Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.
Mid-Atlantic Finance Company
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