Medical Receptionist - Webster Groves

O

Orthotic and Prosthetic Lab, Inc.

Posted 3 months ago

Full Time

Webster Groves, Missouri

In Person

Smart Summary

Responsibilities

The Medical Office Coordinator manages front-office operations, including greeting patients, scheduling appointments, and handling phone calls. They are responsible for gathering demographic data, verifying insurance, and processing authorizations and co-pays for orthotic and prosthetic services.

Qualifications

You have excellent interpersonal, communication, and organizational skills, with general knowledge of medical reimbursement and terminology. You are proficient with computer skills, including Windows-based office technologies like Word and Excel, and can manage multiple tasks efficiently in a busy environment. Your experience should include at least one year in customer service and computer skills, with the ability to work well under pressure and with attention to detail.

Must Have Skills for ATS

Medical Terminology

Microsoft Word

Microsoft Excel

Customer Service

Insurance Verification

Appointment Scheduling

Data Entry

Medical Reimbursement

Job Description

*About us*
Orthotic & Prosthetic Lab, Inc. has been in business for 39 years. We are one of the oldest and largest independent orthotic and prosthetic companies in St. Louis. We have multiple locations. We pride ourselves on team work and delivering quality products and services.

* We are looking for a Medical Office Coordinator to work in our Webster Groves Patient Care Center to handle our Prosthetic Department. Cross training in Orthotics for additional coverage when needed. We are looking to "Hire to Retire", so longevity is a must. 

Job duties include: 
Front Office Associate – The Office Associate is the first and last person our patients see, as well as
talk to on the phone. The Office Associate initiates the work to be done and gathers all the
information to successfully complete and bill for the orthotic/prosthetic device or service.
The Office Associate is trained to greet patients, obtain patents demographic data, make copies of
patient’s insurance cards and information, answer incoming calls from patients and fellow
employees, schedule patient appointments, verify patients’ insurance information, obtain letters of
medical necessity, prescriptions, referrals from referring physicians’ offices and get authorization
numbers. The OA enters data into our computer system, prints work orders and collects co-pays
and deductibles.

- Strong interpersonal, oral (including telephone) and written communication skills.
- Have general knowledge of medical reimbursement, medical terminology and general office skills. Proficient computer skills including Windows based office technologies (ex. Word, Excel) and e-mail.
- Excellent organizational skills and the ability to manage multiple tasks.
- Works well under pressure and in a busy setting with excellent attention to detail.

Pay range is from $18.00 to $20.00 an hour, depending on medical office experience.
Job Type: Full-time
Salary: $18.00 - $20.00 per hour depending on experience 
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Healthcare setting:
  • Medical office
Schedule:
  • Monday through Friday 8:30 am - 4:30 pm
Experience:
  • Customer service: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
Work Location: One location
 

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Orthotic and Prosthetic Lab, Inc.

Orthotic & Prosthetic Lab has been providing quality, compassionate care to residents of St. Louis and Southern Illinois since 1983. A recognized leader in the field, our experts work as a team to create the most functional solution to your orthotic, prosthetic and pedorthic needs using the latest technology available. Our patient-centered, team approach means we work closely with your doctor, nurse, therapist and family to create custom made solutions that work for you. Our practitioners make up the largest and most experienced O & P practice in the area. We have both adult and pediatric specialists. Our board-certified practitioners regularly attend and conduct continuing education programs and clinics allowing us to bring our patients the very latest in technology and developments in the field. Our St. Louis based Central Fabrication Facility allows us to fabricate your device with speed, quality, and convenience. We are committed to using every scientific and technical development available to restore the physical capabilities of the disabled. By combining intellectual know-how and modern technology we seek to help the "disabled" become "enabled". Our pledge is to use all of our orthotic and prosthetic resources to empower individuals with physical challenges to participate in all facets of life. At Orthotic & Prosthetic Lab, our facilities are ABC accredited and our orthotic staff is made up of certified professionals. We have both adult and pediatric specialist, so you can be sure that the right orthotist is a member of your team. The Orthotic & Prosthetic Lab is an ABC Certified Facility staffed with ABC certified professionals who can help you reach your goals. Certification and accreditation provides you with the assurance that the right practitioner is a member of your team.
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