This position provides general office support with a variety of clerical activities and related tasks. The Welcome Center Graduate Intern will be responsible for providing direct or indirect assistance to other offices/departments with student records, assist in the processing of applications, participate in the generation of direct mail to prospective students, answering incoming calls, directing calls to appropriate personnel, flow of correspondence, requisition of supplies as well as additional clerical duties. He/she is part of the team responsible for the recruitment of new students and will work collaboratively with others on campus to achieve the enrollment and net revenue targets established by the Cabinet.

Duties and responsibilities

• Participate in the generation of direct mail to prospective students. 
• Retrieve documents from College Board, E-Script, Parchment and other electronic services.
• Deals with queries from campus personnel and the general public.
• Answers telephones and directs the caller to the appropriate campus office or personnel. Will transfer a caller to staff member’s voice mailbox when they are unavailable.
• Provides callers with information such as campus address, event and tour information, phone and fax numbers of other campus offices, and other related information.
• Takes and retrieves messages for various personnel.
• Receives and assists visitors to the Center for Enrollment. 
• Monitors the office’s general email account.
• Reviews and updates new applications in database daily
• Updates calendar with tour guest information and adds coaches to appointments as needed. 
• Updates Welcome sheet in lobby daily.
• Prepares tour guest documents and sets out packages for daily campus tours.
• Takes over-the-counter deposits and hands out lunch tickets and bookstore coupons as needed.
• Facilitates the ordering, receiving, stocking, and distribution of office supplies.
• Tidies and maintains the reception area.
• Assists with overflow work from other support staff as needed.
• Assists with special projects as assigned.
• Other duties as assigned.

Qualifications

Education: Bachelor’s Degree required. 

Experience: Two years of office experience preferred. 

Must have proficiency with computers and numerous software packages, including spreadsheets, databases, and presentation software

• Excellent organization and time-management skills
• Exemplary written and oral communication and proofreading skills
• Ability to work on multiple projects with varying timelines simultaneously 
• Ability to operate general office equipment

About Virginia Wesleyan University

Virginia Wesleyan University (vwu.edu) is Coastal Virginia's premier university of the liberal arts and sciences. Situated on a 300-acre park-like campus in Virginia Beach, VWU annually enrolls more than 5,000  learners in all programs in all locations, including nearly 1,700 students in undergraduate, graduate and online programs. Students thrive in average class sizes of 12, and nearly 90 percent of new graduates are employed or enrolled in graduate school within one year of graduation. Through its Environmental Guiding Principles, the University incorporates a commitment to sustainability in every aspect of campus life. VWU is an inclusive community dedicated to scholarship and service grounded in the liberal arts and sciences, inspiring students to build meaningful lives through engagement in Coastal Virginia's dynamic metropolitan region, the nation and the world.

Location

Virginia Wesleyan has often been defined by its desirable and unique location in Coastal Virginia. Located in Virginia Beach, the University is just minutes from the Atlantic Ocean and the Chesapeake Bay on a beautiful 300-acre park-like campus. The area is home to a host of business, governmental, and cultural institutions, as well as rich historical and natural resources. Nestled in the heart of one of Virginia’s largest metropolitan areas, Virginia Wesleyan is physically insulated from the bustle of the city traffic, and yet the vast resources of its surrounding urban area are easily accessible. Our region is proud of its vibrant city life, sandy beaches, and rich history. Learn more at  visitvirginiabeach.com/explore.

Statement of Non-Discrimination

Virginia Wesleyan University is an Equal Opportunity Employer. Applicants are considered on the basis of skills, experience, and qualifications without regard to race, religion, color, creed, gender, national and ethnic origin, age, marital status, covered veteran status, sexual orientation, the presence of non-job-related medical disability, or any other legally protected status.