Medical Assistant/Phone operator

Gupta Medical Center

Posted 5 months ago

Full Time

San Jacinto, California

In Person

Smart Summary

Responsibilities

The role involves managing patient calls, scheduling appointments, and handling front-office administrative duties. Additionally, the candidate will provide clinical support by preparing patient charts, assisting medical staff, and managing medical supplies.

Qualifications

You have excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced medical environment. Previous office experience is desired, and bilingual Spanish proficiency is a plus. You will be responsible for patient communication, appointment scheduling, chart preparation, and assisting medical staff with various administrative and clinical tasks.

Must Have Skills for ATS

BLS Certification

Certified Medical Assistant

Spanish language proficiency

Job Description

Benefits:
  • 401(k)
  • Free uniforms
  • Health insurance
 Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
Job SummaryWe are seeking a Operator /Medical Assistant with Functions for front office/Ma/Referral and checkout and others as needed to join our team! As an operator you will answering patient's call and helping them make an appointment , follow up, help with medication, and other answers, rerouting calls as appropriate  and as Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience. 

Responsibilities 
  • Answer phones and field questions about medical issues, identifying visit needs, making appointments and answering patients questions and is able to look into the chart to hlp the patient and rerouting the calls properly.
  • Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment
  • Triaging and checking out patients as needed
  • Assist nurses and doctors with basic medical care and procedures
  • Track lab results, call in prescriptions, and handle basic medical office duties
  • Bilingual with Spanish language proficiency  preferred
Qualifications
  • BLS Certification or Certified Medical Assistant desired
  • Excellent customer service skills
  • Strong attention to detail
  • Multitasking
  • Friendly and impressionable atitude

Gupta Medical Center

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