Inside Sales Representative

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Glass Doctor Auto of Glen Allen

Posted 3 months ago

Full Time

, Virginia

In Person

Smart Summary

Responsibilities

The role involves handling incoming calls, performing sales functions to secure additional work, and managing customer complaints. Additionally, the representative is responsible for collecting payments and coordinating the scheduling and routing of service professionals.

Qualifications

You possess excellent written and verbal communication skills, along with proficiency in computer literacy, including word processing, business software, and spreadsheets. Prior sales experience is a plus, and you should maintain a professional appearance and demeanor to effectively perform marketing and sales functions, handle customer inquiries, and manage payments.

Must Have Skills for ATS

work processing

business software

spreadsheet applications

customer relationship management

Job Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
Benefits/Perks**Top pay! Great Company! Room for advancement! Come be a part of our team!
  • Paid Time Off (PTO)
  • Paid Holidays
  • Coaching and Training
  • Performance Incentives
  • Work/Life Balance
  • Great Company Culture
  • Strong Core Values
Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own.

Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Collect payments and follow up on missed payments
  • Assist with efficient scheduling and routing of service professionals
  • Perform other duties as needed, which may include cross-training in related positions
Job Requirements:
  • Computer literate, with working knowledge of work processing, business software and spreadsheet applications
  • Excellent written and verbal communication skills
  • Good organizational and time management skills
  • Professional appearance and personality 
  • Prior sale experience is a plus
 At the Glass Doctor of Glen Allen, we want our teammate’s tenure here, whether 2 years or 20 plus years, to be a positive experience and bright spot in their career, so our guiding philosophy to accomplish that goal comes from a Zig Ziglar quote:“You can have everything in life that you want if you will just help enough other people get what they want.” 

Glass Doctor of Glen Allen is a local Family/Veteran -owned company that is a well-established an active part of the community. We are experiencing steady growth every year and the reason for our growth is our very unique and supportive company culture that is well suited for the workforce veteran that is looking for a place to call home.

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Glass Doctor Auto of Glen Allen

For consumer services, visit https://glassdoctor.com. To find out more about franchising opportunities in your area visit: https://franchise.neighborly.com/glass-doctor/. Glass Doctor® is one of the largest chain of full-service glass franchises in the United States. From windows to windshields to storefronts, Glass Doctor can handle any glass need. Glass Doctor also offers custom glass services, such as tub and shower enclosures, entry door glass and mirrors. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive, and commercial markets at more than 275 shop locations in the United States and Canada. Glass Doctor began franchising in 1977 and joined The Dwyer Group, Inc., an international franchisor of service industry companies, in 1998. At that time the company’s corporate headquarters relocated to Waco, Texas. In 2004, Glass Doctor acquired Harmon AutoGlass® and Portland Glass®. Harmon AutoGlass stores were sold to franchise owners, and Portland Glass continues as a subsidiary company in Maine, New Hampshire and Vermont. Now there are more than 180 Glass Doctor franchise owners across the United States and Canada. For further information or to find the location nearest you, visit https://glassdoctor.com.
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