Extensiv is the leading SaaS Based Warehouse Management System, and leading extreme growth in the e-commerce fulfillment sector. Our cutting-edge systems are built on a robust API platform that enables infinite connectivity, creative implementations, and limitless scalability. Our developer community is well-regarded and key to our continued growth roadmap.

The Role: 

The Associate Integrations Specialist Retailer Compliance is an early-career role designed to support both the Retailer Compliance Team and Sales Architecture function. This role plays a critical part in assisting with in assisting with integration setup, technical support, and solution scoping for retailer compliance (EDI) projects. 

Working closely with Sales Architects, EDI Specialists, and API team members, this individual will help translate customer requirements into actionable tasks, support pre-sales discovery and documentation, and assist in the execution of integrations. This is a growth-oriented position with a clear path toward more advanced solutioning and integration ownership.  

You Will: 

Solutioning & Sales Support 

• Support Sales Architects in scoping retailer compliance opportunities, including EDI, API, labeling, and reporting requirements  

• Assist in gathering and documenting customer requirements during discovery and scoping sessions  

• Help translate requirements into draft scopes of work, notes, and supporting documentation  

• Identify standard vs. custom integration needs and escalate as needed  

• Contribute to pricing inputs and solution documentation under guidance  

Integration Setup & Execution 

• Assist with pre-wired EDI and API integration setup and configuration  

• Support integration tasks including API key provisioning, cart setup, and system configuration  

• Participate in integration validation, testing, and basic troubleshooting  

• Assist with migrations and onboarding tasks under senior team guidance  

Technical Support & Troubleshooting 

• Provide support for basic API and EDI issues  

• Perform data validation, file reviews, and issue identification  

• Troubleshoot common integration issues and escalate more complex problems  

• Support developers and customers with basic connectivity and platform questions  

Cross-Functional Collaboration 

• Partner with Internal Integrations, Expansion, and Customer Success teams  

• Ensure alignment between scoped solutions and operational capabilities  

• Support handoffs between pre-sales and implementation teams  

Learning & Development 

• Build foundational knowledge in EDI standards, API integrations, and WMS workflows  

• Develop understanding of retailer compliance requirements (e.g., EDI, UCC labels) 

• Participate in training and mentorship to grow into a more advanced integrations or solutioning role 

You Bring: 

• 1-2 years of experience or exposure to integrations, EDI, APIs, or technical support  

• Basic understanding of REST APIs, JSON, or data formats (X12, XML, CSV)  

• Ability to follow structured processes and work with detailed technical information  

• Strong attention to detail in documentation, configuration, and troubleshooting  

• Effective communication skills with both technical and non-technical stakeholders  

• Ability to manage multiple tasks in a fast-paced environment 

Bonus Points For:  

• Exposure to EDI concepts, retailer compliance, or supply chain workflows  

• Familiarity with API tools (e.g., Postman) or integration workflows (SFTP/FTP)  

• Experience with e-commerce platforms (e.g., Shopify, Amazon) or 3PL/WMS systems  

• Background in SaaS, technical support, or customer-facing roles 

About Us: 

We look for team players and authentic people that strive for excellence and aren’t afraid to be themselves while they do it — because that’s what special teams are made of. If you’re ready to make an impact, take on responsibility, and be a part of our team, then apply to join our team. Our promise is to enable and equip you for long-term success, all while being surrounded by good people looking to do amazing work. 

To create the highest-performing team of professionals, Extensiv focuses on building a dynamic, diverse, and inclusive team that represents our customers and greater communities. To increase diversity, Extensiv’s recruiting and hiring efforts focus on attracting individuals that are diverse in thought, experience, age, race, ethnicity, gender identity, sexual orientation, religion or belief, nationality, disability, veteran status, and any other protected status.  

Teams at Extensiv empower, engage, and hold their peers accountable for nurturing an inclusive environment where every individual has an equal opportunity to advance and be fairly compensated for their work. The targeted base salary range for this role is $60,000 - $70,000.

Extensiv does not accept unsolicited resumes from recruitment agencies or search firms and is not responsible for any fees related to unsolicited resumes.