Front Desk Receptionist – Skin and Wellness Spa`

R

RAJA TRADING COMPANY INC

Posted 3 months ago

Full Time

Falls Church, Virginia

In Person

Smart Summary

Responsibilities

The receptionist serves as the first point of contact, managing front desk operations, scheduling, and client check-ins. They are also responsible for selling retail products and ensuring a seamless, luxury experience for all guests.

Qualifications

You have prior receptionist or front desk experience, preferably in a spa, medical, or hospitality setting. You are proficient with Microsoft Office and booking systems like Mindbody, and possess strong interpersonal and organizational skills to manage front desk operations and ensure a seamless client experience.

Must Have Skills for ATS

Mindbody

Canva

Microsoft Office

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job Description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Health insurance


At Skin and Wellness Centre, we are dedicated to delivering exceptional, results-driven treatments in a refined and welcoming environment. We are seeking a polished, professional Receptionist who will serve as the face of our spa and play a key role in creating a seamless, elevated client experience.
This is a high-impact, client-facing role ideal for someone who thrives in a fast-paced, luxury service environment and understands the importance of first impressions, attention to detail, and personalized care.
Position Overview
As the first point of contact, you will set the tone for every client interaction—whether in person or over the phone. You will manage front desk operations, coordinate scheduling, support our providers, and ensure that every guest experience is smooth, organized, and aligned with our brand standards.
Key Responsibilities
Welcome clients with professionalism, warmth, and attention to detailManage appointment scheduling, confirmations, and follow-upsAnswer and direct phone calls with a high level of customer serviceCheck clients in and out efficiently, including processing paymentsPresent and sell retail products, treatment packages, and membershipsMaintain a clean, organized, and visually appealing front desk and spa environmentSupport daily operations including opening and closing proceduresCoordinate with providers to ensure smooth treatment flowAssist with administrative tasks, reporting, and client record managementContribute to spa events, promotions, and client engagement initiatives
Qualifications
Prior receptionist or front desk experience required (spa, medical, or hospitality preferred)Strong interpersonal and communication skillsHighly organized with excellent time managementProfessional appearance and demeanorAbility to multitask and remain composed in a fast-paced environmentProficiency in Microsoft Office (Word, Excel, Outlook) and booking systems such as Mindbody Experience with tools like Canva is a plus acrobat

What We Offer
Hourly  compensation: $19–$22/hour (based on experience)Health, dental, and vision insurance401(k) planEmployee discounts on treatments and productsOpportunities for growth within a dynamic and expanding wellness brandSchedule & LocationFull-time position/ Part time positionMust be available for day and evening and weekends shifts Location: Falls Church, VA
How to Apply
Please submit your resume and a brief cover letter outlining your experience and interest in the role to:mailto:contacthr@skinandwellnesscentre.com

R

RAJA TRADING COMPANY INC

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