Personal Banker: Abington Branch

Fidelity Bank

Posted 3 months ago

Full Time

Clarks Summit, Pennsylvania

In Person

Smart Summary

Responsibilities

The Personal Banker provides customer sales and service support by identifying financial needs and recommending appropriate products. They are responsible for opening new accounts, managing deposit services, and fostering long-term client relationships to drive growth.

Qualifications

You are a customer-oriented individual eager to assist clients with their banking needs, including opening accounts, recommending products, and demonstrating digital tools. You possess strong technical aptitude and a genuine desire to help people and be an active team member. Experience in sales and customer service is highly valued for this dynamic role.

Must Have Skills for ATS

Sales

Customer Service

Deposit Products

Mobile Banking

Digital Banking

Job Description

Job DetailsJob Location: Clarks Summit, PA 18411Position Type: Full TimeWho We Are: Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our exceptional client experience, we are an industry leader—embracing technology and continuously adding new products to best serve our clients. Why Work at Fidelity? For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision is to be the best bank for the community. In 2025, our bankers contributed more than 6,200 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets. We're looking to hire top talent to join us in serving our community partners.   Job Description:We are looking for a highly motivated and customer-oriented individual to join our team in our Abington Branch. In this role, you will perform a variety of duties that support the customer sales and service functions of our branch. You will be responsible for assisting customers with their transactions, coordinating work within the branch, and ensuring efficient communication across departments. This is a dynamic role that requires flexibility based on the branch's customer volume and service needs. Come work for one of the top community banks in the country! Our Fidelity Bankers work to provide clients with the very best experience, whether completing a simple transaction, or having a more in-depth consultative discussion. Personal Bankers assist clients with a variety of banking needs like opening new accounts, educating them on products and services, and demonstrating the ease-of-use of mobile and digital banking tools, while working to achieve established customer service and sales objectives. Our most successful bankers truly care about people, are technically adept, and like to be an active part of a team. The Bank provides all the training and mentorship you need to support your success as a Fidelity Banker. Key Responsibilities Customer Sales and Service Support: Provide an engaging experience for all customers (internal and external) through a committed execution of the Fidelity Model Experience and by embodying the organization’s core values. Engage with customers to identify their financial needs and make appropriate product recommendations. Assist customers in achieving their financial goals through consultative conversations. Foster relationships with existing customers to identify cross-selling opportunities and support customer retention and growth. Provide direct service on deposit products and services, including completing necessary documentation and performing point-of-sale processing. Solicit new business from prospective customers and nurture ongoing relationships with current customers to ensure continued growth. Fidelity Discount & Deposit Bank is an Equal Opportunity Employer. We comply with all applicable federal, state, and local EEO laws, including OFCCP guidelines.

Fidelity Bank

Fidelity Bank has over 123 years of exceeding its clients'​ expectations with engaging and client-focused employees who listen, understand, and recommend the products and services that best suit YOU. The team of Fidelity Bankers focuses on serving as trusted financial advisors to its clients and acting as a financial partner for your family or business. Headquartered in Northeastern Pennsylvania, Fidelity Bank has 21 branch offices throughout the Scranton/Wilkes-Barre area and the Lehigh Valley, as well as full-service Trust & Investment divisions, a dedicated Mortgage Center, a complete line of business and commercial banking products and services, and 24 hour a day, 7 day a week accessibility. Member FDIC. Equal Housing Lender. SBA Preferred Lender.
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