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Call Center Agent

A

Alphabe Insight Inc

Posted 3 months ago

Full Time

Hollywood, Florida

In Person

Smart Summary

Responsibilities

The agent will handle inbound and outbound calls to assist customers with inquiries and service requests. They are responsible for documenting interactions accurately and following company communication guidelines.

Qualifications

You have strong verbal communication and active listening skills, with the ability to navigate a high-volume call environment. You are reliable, punctual, detail-oriented, and possess basic computer skills, including CRM systems. This entry-level position offers comprehensive training for individuals eager to build professional experience in customer support.

Must Have Skills for ATS

data entry

CRM systems

Job Description

Company Description

At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Job Description

Introduction

Join a communication-driven team where customer interaction and service excellence are key. This role is ideal for individuals looking to build professional experience in customer support.

Responsibilities

  • Handle inbound and outbound calls professionally.
  • Assist customers with inquiries and service requests.
  • Follow company procedures and communication guidelines.
  • Document customer interactions accurately.
  • Meet performance and service expectations.

Qualifications

  • Strong verbal communication and active listening skills.
  • Comfortable working in a high-volume call environment.
  • Reliable, punctual, and detail-oriented.
  • Goal-oriented with a positive attitude.
  • Basic computer skills (data entry, CRM systems).
  • Entry-level candidates welcome; training provided.

Additional Information

  • Competitive salary
  • Clear growth opportunities within a structured development program
  • Professional skills development and leadership training
  • Collaborative and supportive work environment
  • Exposure to multiple business functions and career pathways
  • Full-time position with long-term career potential

A

Alphabe Insight Inc

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
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