Referral & Scheduling Coordinator (Healthcare – In Person)

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FYZICAL LLC

Posted 3 months ago

Full Time

Sarasota, Florida

In Person

Smart Summary

Responsibilities

The coordinator manages incoming patient referrals and schedules evaluations across multiple clinics. They are responsible for updating patient data in the EMR system and coordinating communication between patients, physicians, and insurance providers.

Qualifications

You have at least one year of experience in scheduling, medical office administration, or high-volume customer service, coupled with strong attention to detail and proficiency in data entry. You are comfortable managing multiple systems and deadlines, possess clear communication skills, and have a working knowledge of Microsoft Office and EMR systems.

Must Have Skills for ATS

EMR systems

Microsoft Office

Excel

Word

HIPAA

Job Description

Central Scheduling Coordinator (In-Office) – Healthcare Administration

Location: Sarasota, FL

Schedule: Monday–Friday, Full-Time (40 hours/week) – In Office

Are you looking for a stable, in-person role in healthcare administration where your work directly impacts patient care? FYZICAL is seeking a Central Scheduling Coordinator to support our clinics by coordinating patient scheduling, managing referrals, and ensuring a seamless experience from first contact through treatment.

This is a high-accountability, fast-paced position best suited for someone who is organized, detail-oriented, and comfortable handling a high volume of patient interactions and data entry throughout the day.

What You’ll Do

  • Manage incoming patient referrals across multiple electronic systems and ensure timely follow-up
  • Schedule patient evaluations and appointments in accordance with clinic protocols
  • Accurately enter and update patient demographics, insurance, and referral information in the EMR system
  • Conduct outbound calls and follow-ups to schedule new patients and confirm appointments
  • Communicate clearly with patients, physician offices, and insurance representatives
  • Track and update patient activity in internal systems for reporting and accountability
  • Support front-end administrative processes including documentation, scanning, and coordination with clinical teams
  • Maintain compliance with HIPAA and company policies

What You Bring

  • 1+ year of experience in scheduling, medical office administration, or high-volume customer service
  • Strong attention to detail and accuracy with data entry
  • Ability to manage multiple systems, priorities, and deadlines throughout the day
  • Professional, clear communication skills (phone, email, and in-person)
  • Comfortable working in a structured, process-driven environment
  • Proficiency with Microsoft Office (Outlook, Excel, Word) and EMR systems preferred
  • Reliability and consistency in attendance and performance

What We Offer

  • Comprehensive health insurance
  • 100% employer-paid dental, vision, life insurance, and long-term disability
  • 401(k) with company match
  • 120 hours of paid time off annually
  • 6 paid holidays
  • A structured, team-oriented environment with clear expectations and support

Why FYZICAL

FYZICAL is a growing healthcare organization focused on delivering high-quality physical therapy services. In this role, you are a critical part of the patient experience—ensuring individuals get timely access to care and a smooth start to treatment.

Equal Opportunity Employer

FYZBIZ LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business needs.

Keywords (Indeed Optimization)

Medical Scheduler, Scheduling Coordinator, Healthcare Administration, Medical Receptionist, Patient Services Coordinator, EMR Scheduling, Front Desk, Physical Therapy Office, Insurance Verification, Referral

#CL2024

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FYZICAL LLC

At FYZICAL Therapy & Balance Centers, we focus on improving your quality of life by using a whole-body approach to connect your diagnosis with a customized plan of care. FYZICAL therapists are experts in the art and science of the evaluation and treatment of the human body. We care for people of all ages and treat a variety of muscle, joint and neurological conditions. FYZICAL Therapy & Balance Centers offers an exciting franchise opportunity for entrepreneurs, physical therapists, and current physical therapy practice owners. Our clinics provide a wide range of services in high demand, from physical therapy to balance and vestibular retraining, audiology, and beyond. When you love your business, it's easy to love your life! Our franchise model is transforming an industry dominated by hospitals and corporations. From large cities, rural communities, and small towns—business owners with large, multi-clinic practices, solo practitioners, and startup practices are achieving their goals using FYZICAL’s business model and proprietary Balance Paradigm. We strongly believe in supporting private practice, because private practice is built to support patients through relationships and connection — the cornerstone of our company’s culture. We believe in creating remarkable connections with our franchisees, our employees, and our patients. Large or small, every decision we make is an opportunity to enhance our clients’ wellness and strengthen the bond we have with them.
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