About Vitra Health

Vitra Health is a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care.

To help share our mission and expand our community impact, Vitra Health is seeking a Social Worker who is passionate about community engagement and helping people access the care and resources they deserve.

The Opportunity

As a Vitra Health Social Worker, you will provide comprehensive psychosocial support, care coordination, and resource navigation for patients with complex medical and social needs. Services are provided under the supervision requirements of applicable regulations and organizational policies, and in alignment with interdisciplinary care teams

This role is ideal for someone who has strong Knowledge of healthcare systems, community resources, and social service programs

Key Responsibilities

• Provide counseling and psychosocial support to patients with complex medical and behavioral health needs
• Assist patients in understanding, coping with, and managing their diagnosis and treatment plans
• Collaborate with the interdisciplinary care team to develop, implement, and evaluate individualized care plans
• Coordinate community-based services, including home care, medical equipment, transportation, and follow-up care
• Monitor patient progress and adherence to treatment plans and medical recommendations
• Provide counseling and support to families and caregivers to help them understand diagnoses and manage care needs
• Conduct psychosocial assessments and participate in care planning and decision-making processes
• Connect patients with community resources, including insurance programs, financial assistance, and social service agencies
• Assist patients with eligibility determination and completion of required documentation (e.g., insurance, benefits forms)
• Conduct in-person outreach visits in community and provider settings to support engagement, assessment, and care coordination
• Fosters a culture of customer service and commitment to quality care
• Serves as a brand ambassador for Vitra reflecting our vision, mission, and values
• Shows genuine interest and compassion for the communities we serve and commitment to the diversity of our clients and team members
• Mentor and supports team members
• Complete other tasks as assigned

What we are looking for:

• Master’s degree in social work (MSW) from a CSWE-accredited program
• Active Social Work license in the state of Ohio
• Minimum of 1 year of experience in a healthcare or clinical social work setting preferred
• CPR and First Aid certification (or willingness to obtain)

Work Environment and Physical Requirements

• Office-based work in a clean well-lit environment with fluctuating temperatures near others.

• Client-facing field staff and community liaisons require frequent travel to client homes or community settings; ability to drive safely; work in client homes may involve varying temperatures, odors, allergens, pets, and other environmental factors.
• Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.
• Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment.

Perks and Benefits:

• Employer sponsored health Insurance with a generous employer match.
• Dental and Vision Benefits.
• Supplemental Benefits
• Life, Accident, Critical Illness and Disability Insurance.
• 401K with a 5% company match.
• Accrued Paid-Time-Off.
• Ten company paid holidays.
• Wellness Benefits.
• Tuition Reimbursement.
• Supportive team structure and company culture with a focus on work/life balance.

Vitra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.