IT Systems & Reliability Intern

arrivia

Posted 3 months ago

Full Time

Phoenix, Arizona

In Person

Smart Summary

Responsibilities

The intern will automate system tasks using scripting and manage cloud identity and security policies within Azure and M365. Additionally, they will monitor global system health and create technical documentation for engineering teams.

Qualifications

You are currently pursuing a degree in Computer Science, Cloud Computing, or Systems Engineering with a strong interest in Linux/Windows environments and cloud platforms like Azure. You possess analytical troubleshooting skills and are comfortable using AI assistants for technical research and scripting.

Must Have Skills for ATS

PowerShell

Python

Azure Active Directory

M365

Linux

Windows

Azure

AI

Job Description

Join us this summer to gain hands-on experience in the engine room of a global travel technology company. At arrivia, our Systems & Reliability internship is designed for technical problem solvers who want to learn how enterprise-level infrastructure is built and secured. You will work directly with our Director of Systems Engineering and M365 Engineers to manage a global cloud footprint.

Key Projects & Responsibilities

  • Infrastructure-as-Code & Scripting: Utilize PowerShell or Python to automate repetitive system tasks and permission audits.
  • Cloud Identity Management: Gain hands-on experience with Azure Active Directory (Entra ID) and M365 security policies.
  • Systems Monitoring & Reliability: Help monitor global system health and assist in researching configurations that improve network uptime and security.
  • Technical Documentation: Build out internal "knowledge base" guides for our Level 1 and 2 engineers to streamline troubleshooting.
  • AI for Operations: Implement AI tools to help analyze system logs or draft initial troubleshooting paths for complex technical failures.

What We’re Looking For

  • Education: Currently pursuing a degree in Computer Science, Cloud Computing, or Systems Engineering.
  • Technical Baseline: A strong interest in Linux/Windows environments and foundational knowledge of cloud environments (Azure preferred).
  • Analytical Troubleshooting: A knack for identifying the "root cause" of an issue rather than just applying a temporary fix.
  • AI Literacy: Comfort using AI assistants to help with script drafting and technical research.

About Us

arrivia is a global leader in travel loyalty and branding, with a team spanning the US, Mexico, Portugal, and the UK . We stay curious, keep it real, and win together . If you are a proactive self-starter who lives for operational excellence and wants to help people around the world travel better, we want to meet you .

arrivia

Arrivia provides travel loyalty, booking and marketing solutions to consumer-facing companies that want to deliver exceptional value to their customers, uncover new revenue streams and drive growth through exciting travel rewards and member benefits. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.
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