Onboarding Specialist
Shegerian & Associates
Onboarding Specialist
Shegerian & Associates
Posted 3 months ago
Full Time
San Diego, California
In Person
Smart Summary
Responsibilities
The Onboarding Specialist is responsible for building and organizing case files from the ground up to ensure a seamless transition for new clients. They guide clients through paperwork and maintain critical case trackers and timelines for the firm.
Qualifications
You have exceptional attention to detail and organizational skills, with a meticulous approach to managing tasks and client interactions. You are able to multitask effectively, maintain professionalism with potentially anxious clients, and take ownership of your responsibilities to ensure cases move forward smoothly.
Must Have Skills for ATS
Spanish
Job Description
When a new client signs on with Shegerian & Associates, they're trusting us with one of the hardest moments of their working life. Your job is to make sure that trust is met with order, clarity, and care from day one. As our Onboarding Specialist, you're the one who turns "we'll take your case" into a fully built file ready for the team to fight.
We're California's premier plaintiff-side employment law firm, and we're looking for someone who treats the details like they matter, because they do.
What You'll Do- Build case files from the ground up, organizing every document so nothing slips and nothing slows the team down
- Guide new clients through document retention, form completion, and the small-but-critical paperwork moments that lay the foundation of a case
- Keep case lists, trackers, and timelines current, your updates are what the rest of the firm runs on
- Close the loop on every task, every time, so cases move without friction
- You're meticulous by default, details don't escape you, and follow-through is just how you operate
- You stay calm and professional with clients who may be anxious or overwhelmed
- You communicate clearly and warmly, in writing and on the phone
- You can juggle multiple cases without dropping a single thread
- You take ownership and bring a proactive mindset, you don't wait to be told what's next
You won't find a more passionate, driven team. The work is meaningful, the standards are high, and the people around you will push you to be better. If you want a role where what you do every day actually matters, this is it.
- Exceptional attention to detail and organizational skills
- Strong multitasking abilities with meticulous follow-up
- Professionalism and a clear commitment to excellence
- Fluency in Spanish preferred
What We Offer:
- Hourly pay: $24-$25 BOE
- Competitive Salary based on Experience: $49,920 - $52,000
- Workplace: In-person
Industry-Leading Benefits:
- Firm pays 100% of premiums for dental and vision
- Firm pays 100% of all Silver-level medical plans
- Firm contributes approximately 10% toward retirement (3% Safe Harbor + 7% Profit Sharing)
- $500 annual FSA contribution
- Time for Life: Accrual of 80 hours of PTO (additional 40 hours on 3rd anniversary), 40 hours sick pay, plus your birthday off as a fully paid day.
Shegerian & Associates
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