Inside Counter Sales

Builders FirstSource

Posted 3 months ago

Full Time

Palmer, Alaska

In Person

Smart Summary

Responsibilities

Provide sales and customer service to retail clients via walk-ins, phone, and email, including product selection and pricing. Handle material estimates, order entry, delivery scheduling, and general store maintenance.

Qualifications

You have a high school diploma or GED and at least six months of sales-related experience. You will be responsible for providing sales and customer service to retail clients, utilizing your knowledge of sales techniques and product information.

Must Have Skills for ATS

Sales techniques

Product knowledge

Customer service

Inventory control

Material estimation

Order entry

Safety procedures

Job Description

Spenard Builders Supply is Alaska's choice for building materials and home improvements. Statewide, we service the needs of a variety of customers including residential and commercial builders, specialty contractors, government and other institutions, and especially do-it-yourselfers. Check out our latest building products, events, manufacturing services or find an SBS near you. Today, Spenard Builders Supply is owned by Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services to the residential construction market in the U.S.  We provide customers an integrated homebuilding solution, offering manufacturing, supply, delivery and installation for a full range of structural and related building products.

Now Hiring: Inside Counter Sales

Palmer, AK

Provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.

What You'll Do:

  • Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
  • Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.). 
  • Enters orders into system and schedules delivery of products.
  • Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
  • Participates in coordinating and conducting customer workshops.
  • Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
  • Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
  • Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

Minimum Requirements:

High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience. 

Work Environment / Physical Activity:

  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
  • Standing or walking for 80% of the day.  Stooping and kneeling throughout the day. 
  • Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.
  • Reaching-extending the hand(s) and arm(s) in any direction.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.

Builders FirstSource

Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow. Builders FirstSource and the Builders FirstSource logo are trademarks of Builders FirstSource, Inc. and/or its subsidiaries. © 2022 Builders FirstSource, Inc. All rights reserved. JOB SEEKERS: Beware of job scams and fake employment offers. It has come to our attention that fraudulent employment offers have been sent to job seekers by people who claim to be employees of Builders FirstSource (BFS). These scammers use a variety of tactics to engage with job seekers to commit identity theft, financial fraud, and other crimes. They can be very convincing, going as far as to steal the profile pictures of our actual recruiters from their LinkedIn profiles and using email addresses that contain words such as ‘@BuildersFirstSource’ or '@BFS.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE BFS RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. If you ever receive an unsolicited or suspicious communication that demands any form of payment in connection with employment at BFS, you should consider it to be fraudulent and cease all contact with the sender. You can report US job scams to the FTC (www.ReportFraud.ftc.gov), your state attorney general, or econsumer.gov for international scams. You can also report any fraudulent activity to LinkedIn.
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