Store Staff

Mud Bay

Posted 3 months ago

Full Time

Brier, Washington

In Person

Smart Summary

Responsibilities

Provide an educational and friendly shopping experience for pet owners while promoting holistic health solutions for animals. Manage store operations including point of sale transactions, inventory restocking, and maintaining store cleanliness.

Qualifications

You are a friendly and flexible individual with a passion for learning about animals and providing excellent customer experiences. You possess a high school diploma or equivalent, are comfortable with basic math and computer operations, and can lift up to 45 pounds. Your ability to adapt to retail schedules and work collaboratively makes you a great fit for this team.

Must Have Skills for ATS

basic math

computers

Point of Sale (POS)

Job Description

Mud Bay’s Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience.

Competitive base pay: The target starting pay for this position will be at the entry point of the range, at $20.72. 

The pay range of $20.72 to $23.83 per hour per hour allows our employees room for growth through annual increases and promotion potential. 

When you'd work: This is a Full-time position, with a Good Faith Estimate (GFE) of 25 hours per week. Flexible availability is needed Saturday/Sunday/Monday/Tuesday/Wednesday,  with store meetings Saturday evening once a month.

Job Description:

  • Provides a happy, educational, and fun experience for all who visit our stores
  • Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals
  • Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
  • Performs transactions at the point of sale accurately and efficiently, including opening and closing registers
  • Makes decisions based on good judgment and Mud Bay's Mission and Values
  • Enjoys learning and wants to learn continuously about dogs, cats, and small animals
  • Contributes to a team that celebrates differences and works together in a fun environment
  • Maintains cleanliness, organization and attractiveness of store's sales and support area
  • Maintains inventory, including receiving, rotating, restocking, and facing
  • Helps their team learn and grow by providing feedback and open communication
  • Is comfortable with retail scheduling, including a variety of shifts
  • Is able to work in multiple locations in addition to their home store, preferably three

Required Skills:            

  • Must be 18 years or older
  • Ability to lift up to 45 pounds
  • Has a high school diploma, GED, or equivalent
  • Competent with basic math, comfortable using computers, calculators, and 10-keys
  • Has a passion to continuously learn about dogs, cats and small animals
  • Instinctively gracious: genuinely enjoys making others feel welcome
  • Highly accountable: follows through on commitments
  • Has integrity: says and does what she or he believes to be right
  • Uses good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
  • A self-starter, but happy to take direction and learn from others
  • A team player: contributes to the happiness and effectiveness of colleagues
  • Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
  • Interested in building a career with Mud Bay

Benefits:

  • Health benefits, including medical, dental and vision 
  • Telehealth  
  • Employee Assistance Plan (EAP) 
  • 401(k) 
  • Employee Stock Ownership Plan (ESOP) 
  • Employee discount 
  • Access to earned waged (UKG Wallet) 
  • Paid Time Off (70 hours of PTO accrual based on 2080 hours worked) 
  • Vetster Telehealth for Pets 

Mud Bay

Mud Bay is the nation’s largest independent, family and employee-owned natural pet food and supplies retailer, with 63+ stores across the Pacific Northwest. A pioneer of natural pet care, we pride ourselves on providing the highest-quality food, treats, toys and supplies on the market, with the friendliest, most knowledgeable staff around. Decades of strong relationships with some of the most respected pet food and supply companies in the industry mean pet owners get deeply vetted products at everyday low prices—making excellent pet nutrition affordable. In fact, our in-store team—affectionately known as Muddies—participate in a year of in-depth pet nutrition training. Together, we’re able to provide individualized, solutions-based suggestions for all our furry customers that pet parents can trust. We’ve grown since our humble beginnings in 1988—but neither our mission, nor our values, have changed. We’re still committed to contributing to the health of dogs and cats and the happiness of those who care for them. We’re still about empowering Muddies to create the best Mud Bay experience for the pet parent. And our Muddies are always proud to continuously improve, own and operate one of the best-loved retail stores in the Pacific Northwest.
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