Veterinary Receptionist

Alliance Animal Health

Posted 3 months ago

Full Time

Columbus, Ohio

In Person

Smart Summary

Responsibilities

Manage the hospital reception area by greeting clients, answering inquiries, and scheduling appointments to maximize efficiency. Handle client check-ins, check-outs, payment processing, and provide compassionate emotional support during medical visits.

Qualifications

You have at least one year of experience as a receptionist, preferably in a veterinary setting. You are a compassionate, calm, and organized team player with strong communication and computer skills. You are a self-starter eager to learn and advance your skillset in a supportive environment.

Must Have Skills for ATS

computer skills

Job Description

Company Description

Since 1972, Northarlington Animal Clinic has proudly served the northwest Columbus community as a trusted partner in veterinary medicine. As a full-service animal hospital, we welcome dogs, cats, pigs, reptiles, and small mammals with the same standard of excellence and compassion.

Our team is dedicated to more than just medicine—we emphasize preventative care, client education, and the human-animal bond. Every visit is an opportunity to create a positive, lasting impact, whether through everyday wellness, advanced medical care, or community outreach.

We foster an environment built on kindness, integrity, and collaboration, where both clients and staff feel supported. If you’re passionate about veterinary medicine, driven by continuous learning, and eager to make a difference in the lives of pets and their families, you’ll find a home here.

📍 Hospital Hours:

  • Monday – Friday: 7:30am – 6:30pm

  • Saturday: 8:00am – 2:00pm

  • Sunday: Closed

Click here to visit our website: Northarlington Animal Clinic

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

As a part of the Alliance Animal Health family, you’ll have opportunities to progress clinically and professionally through education and leadership training.

Qualifications

We’re looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

Alliance Animal Health

At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community. When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients.​ Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way. Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria