Front Desk
StoneCreek Dental Care
Front Desk
StoneCreek Dental Care
Posted 3 months ago
Full Time
Jasper, Alabama
In Person
Smart Summary
Responsibilities
Manage the front desk by greeting patients, scheduling appointments, and handling inbound and outbound calls. Responsible for collecting copays, managing insurance processing, and entering patient demographic data.
Qualifications
You have at least one year of paid dental front office experience and possess excellent customer service and telephone etiquette skills. You are adept at greeting and checking in patients, managing appointments, handling patient information, and collecting payments while demonstrating compassion and empathy.
Must Have Skills for ATS
Dental Front Office
Customer Service
Telephone Etiquette
Appointment Scheduling
Patient Information Management
Insurance Processing
Job Description
* Hours: Monday and Wednesday 7:45 - 5:00, Tuesday and Thursday 6:45 - 5:00
* Hourly rate: Commensurate with experienceJob Description:- Greeting and checking patients in and out- Making outbound and taking inbound phone calls- Scheduling appointments- Entering patient demographic information into the computer- Responsible for collecting copays and deductibles- Assisting in the insurance processing management- Providing excellent customer service- Properly resolving problemsExperience Requirements:- Minimum 1 year paid Dental Front Office experience ( not including externship )- Ability to multi-task while being accurate- Excellent customer service skills- Excellent telephone etiquette- Demonstrated history of providing compassion, empathy, and respect when interacting with patients regarding dental concerns- Tireless work ethic to create an uplifting, comfortable treatment environment* Benefits (waiting period applies):
- 10 days yearly Paid Time Off
- 7 yearly Paid Holidays
- Company Paid Life & ADD Insurance
- Free Dental Care ( excluding lab fees ) for Employee & Qualifying Dependents
- Medical Insurance
- Voluntary Vision Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Accident Insurance
- Voluntary Critical Illness Insurance
- Voluntary Life and ADD Insurance for Employee & Qualifying Dependents
- 401k with matching
StoneCreek Dental Care
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