Host/Hostess, The French Room

M

Makeready LLC

Posted 3 months ago

Full Time

Dallas, Texas

In Person

Smart Summary

Responsibilities

The host is responsible for welcoming guests, managing reservations, and seating patrons to maximize service flow. They act as the primary point of contact for inquiries and coordinate with front-of-house staff to ensure an exceptional dining experience.

Qualifications

You are organized, quick-thinking, and positive with a knack for handling unexpected situations. You should have prior restaurant experience and be able to communicate efficiently and clearly with staff to ensure an exceptional dining experience.

Must Have Skills for ATS

restaurant reservation system

Job Description

Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.

An icon of Dallas dining. The French Room is a prestigious culinary destination serving guests for more than a century.

Seeking warmth personified. A host is organized, quick-thinking, and positive and has a knack for hitting curveballs out of the park. This is the kind of person who never met a stranger and who goes the extra mile to keep a friend smiling. A host takes and confirms reservations, seats guests, answers inquiries, and communicates efficiently and clearly with front of house staff and leadership to help ensure an exceptional dining experience.

Requested Tasks

  • Welcome guests in a warm and friendly manner always adhering to service standards 
  • Monitor guests' seating, always planning 2 steps ahead, ascertaining both guests’ and restaurants’ needs to maximize service flow
  • Use and accurately maintain restaurant reservation system - including but not limited to proper table status, rotations, cover counts, and guest notes. 
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner 
  • Performs opening and closing duties, as needed 
  • Maintain a neat, organized and crisp environment 
  • Maintain a professional appearance and demeanor, contributing to overall ambiance & presentation of the restaurant

Requested Capabilities

  • Prior experience in a restaurant highly preferred
  • Approachable and personable personality 
  • Ability to be patient with guests' requests 

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. 

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

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Makeready LLC

Makeready is a place maker, a company specializing in branding, design, & operations of hotels, restaurants, retail, & other experiential platforms. At its core, hospitality is about sharing. It is the act of opening one’s doors, asking others to come in, and showing them kindness and respect. We believe that our preparation gives us the opportunity to make a difference in a guest’s stay. Through careful preparation we lay the groundwork for a guest’s experience, and in dedication to thoughtful execution we strive to bring it home. We are committed to creating unique experiences where all feel welcome, cared for, and ultimately valued. Because in this we have the greatest opportunity to have a positive impact on the world around us—starting with the person in front of us.
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