Description

Position Overview

Under the direction of the Quality Manager, the Quality Technician responsible for supporting the improvement of product quality through Continuous Improvement Projects, Inspection, Rework, and Refurbishment of products sold by Johnson Health Tech. Duties include working directly with operations and factory teams to improve quality, supporting the documentation and tracking of defects, and coordinating rework efforts to fix issues as soon as possible in accordance with company policies and procedures. 

Responsibilities

Inspection

• Participate in First Piece inspection of new finished goods and parts

• Participate in Targeted Inspection of inventory based on issues found

• Participate in Inbound, assembly, and outbound quality

Rework

• Participate in Rework of finished goods

• Travel to warehouses as needed

Refurbishment

• Maintain refurbishment SOP’s

• Maintain refurbishment part and finished good targets

Training

• Face to face interaction with Operations Teams on a consistent basis

• Research proper procedures and provide instructions

• Report defects and train teams on entering defects into tracking system

• Participate in Continuous Improvement Projects

Requirements

Education:

• High school diploma required

• Associate degree in technical field preferred

• Additional training and/or certifications in quality systems preferred

Experience:

• Assembly experience preferred

• Past experience in an inspection or repair service role preferred

Other Requirements:

• Proficiency in Office 365 products

• SAP experience preferred

• Forklift certification

• Familiarity with measuring instruments.  Examples include: VOM calipers, tension gauges, etc.

• Valid drivers license is required

• Ability and willingness to travel both domestically and internationally 

Physical Demands:

While performing the duties of this job, the employee may lift, push, and pull weights up to 50 pounds in situations to support operations when needed.  The majority of the time the employee will be involved in activities that require sitting, standing and walking in a production facility. The employee will need to grasp small objects and have visual acuity for operating the mechanical tools of the trade.  

Work Environment:

While performing the duties of this job, the employee will regularly use tools such as multi-meters, calipers, and measurement blocks which expose them to electrical currents. The employee is occasionally exposed to risk of electrical shock, toxic or caustic chemicals and fumes or airborne particles. The noise level is usually moderate.  While performing the duties of this job, the employee should not be subjected to situations which negatively affect their health with respect to air quality or noise levels, etc.

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

· Health & Dental Insurance

· Company paid Life Insurance

· 401(k)

· Paid Time Off benefits

· Product discounts

· Wellness programs

EOE/M/W/Vet/Disability

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