Summary

Responsible for the investigation, evaluation, negotiation and disposal of all assigned, insured and claimant, auto property damage claims, including suits, pursuant to Regulation 64.

Essential Duties & Responsibilities

• Initiate the relevant investigation required upon receipt of new losses

• Obtain statements from all parties involved, either written or verbal

• Make coverage and liability determinations based on appropriate investigation

• Ensure proper evaluation, valuation of damages, and reserving of assigned claims

• Review estimates, complete total loss valuations 

• Handle property damage related subrogation matters

• Negotiate with insureds and claimants, or their legal representatives

• Communicate with all clients to achieve optimal customer satisfaction while in compliance with Regulation 64

• Document all activities on the claims notepad

• Maintain a diary on all files

Other Duties

• Adhere to HIC policy and procedures

• Follow supervisory instruction

Qualifications

• Proficient in Regulation 64 and the Vehicle and Traffic Laws (VTL).

• Understand liability, comparative negligence and how to apply it.

• Strong negotiation skills.

• Proficient in handling auto property damage claims. 

• One-year experience investigating and negotiating comparative negligence auto property damage claims.

• Computer literacy.

Requirements: 

• Must be a New York State resident.