Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life.

Full Time: 227 Thorn Ave, Orchard Park

SUMMARY OF POSITION FUNCTION: 

Performs administrative tasks specific to managing medical records.  

MAJOR DUTIES AND RESPONSIBILITIES: 

• Knowledge and demonstration of agency core values in day-to-day activities
• Ensure the criteria is met for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment
• Consistently maintain a neat, organized work environment
• Covers medical records office daily to ensure coverage
• Constant direct communication with clinical staff, Compliance/Privacy Officer, and Directors when needed.  
• Follows up with clients and/or clinical staff to coordinate the implementation of valid consents so the individual has a clear understanding of the request and disclosure of records.  
• Establishes and maintains confidential files and records
• Understands Corporate Compliance information in relation to medical records and HIPAA 
• Knowledge regarding the disclosure and confidentiality of 42CFR Part 2, Mental Hygiene information (Section 33.13), and HIV/AIDS related information. 
• Assists with the pulling charts and preparing records
• Scan charts as needed to maintain electronic medical record
• Processing of client records maintaining current and termed client records
• Answers medical records phone calls and appropriately follows up with messages 
• Operates office machines and instructs others in the operation of same
• Proficiency in Excel including the ability to work in existing spreadsheets, create new spreadsheets and filter data for reports as needed
• Other Duties as assigned

SKILLS/COMPETENCIES:

• Ability to generate standard business letters
• Excellent interpersonal skills and communication skills both verbal and written
• Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills
• Ability to handle multiple tasks with attention to detail
• Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc. 
• Ability to operate office equipment

EDUCATION REQUIREMENTS:

• High School Diploma or equivalent

EXPERIENCE:

• One-year work related experience

COMPENSATION: $17.46-22.46/hr