Intake Coordinator

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The Salvation Army USA Central Territory

Posted 3 months ago

Full Time

Rockford, Illinois

In Person

Smart Summary

Responsibilities

Manage the intake process for program applicants, including eligibility assessments and maintaining accurate electronic records. Coordinate with community partners and handle necessary documentation for beneficiary files.

Qualifications

You will manage the intake process for program applicants, ensuring all required documentation and information are accurately entered and maintained in the online records database. You are responsible for following eligibility guidelines and coordinating with external agencies to support beneficiary files.

Must Have Skills for ATS

online records database

statistical data processing

urinalysis

breathalyzer

Job Description

Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.


• Complete the ARC Program Assessment eligibility process for program applicants through referral, phone and walk- ins, following the completion of consent documents. Determine and follow eligibility guidelines according to program policies and procedures.
• Manage intake process including all required supportive file documentation. Enter and maintain relevant applicant information in the online records database ensuring online files are timely, accurate and complete.
• Provide and maintain all required documentation and releases of information to outside agencies that support the beneficiary file (probation, parole, courts, etc.).
• Complete reservations initiated by alternate program staff in support of 24/7 intakes.
• Follow-up on applicants who are referred to detox or other community partners as a part of their rehabilitation plan prior to admission.
• Report the daily center census to Program Staff.
• Be knowledgeable of community referral agencies and ensure that the listing is up to date and accurate.
- Collect medications and add to electronic files according to policies and procedures in the online database and provide medications to the resident manager for storage.
• Process center statistical data from all program staff.
• Complete and document intake breathalyzer and urinalysis with the assistance of Resident Management.
• This position may require evenings and some weekends.
• Support the mission statement of The Salvation Army.
• Other duties as assigned.

Qualifications
  • Full-time 40 hours weekly. Some mandatory overtime, optional overtime available.
  • Payrate: $17.50
  • Benefit Package includes paid sick, vacation, discretionary, holiday, bereavement, jury, etc. After 90 days eligible for medical, dental, vision, hearing, company life insurance, voluntary life insurance, pension plan.

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The Salvation Army USA Central Territory

The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless. Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.
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