Inside Sales Representative (Inbound) – Telecommunications

ISG

Posted 3 months ago

Full Time

Boca Raton, Florida

In Person

Smart Summary

Responsibilities

Handle inbound customer calls to recommend and sell tailored internet, wireless, and TV solutions. Process orders accurately using internal systems while identifying opportunities to upsell and cross-sell promotions.

Qualifications

You have a high school diploma or GED and are comfortable on the phone with strong communication skills. You are tech-savvy with intermediate computer skills and able to work onsite. Previous telecom or AT&T experience is a plus.

Must Have Skills for ATS

Sales

Upsell

Cross-sell

Order processing

Computer skills

Telecom

Job Description

Description

Inside Sales Representative (Inbound) – Telecommunications
Boca Raton, FL (Onsite)
Full-Time | 9:00 AM – 5:00 PM
Paid Training + Uncapped Commission | Weekly Pay

Elevate Your Sales Career with a High-Growth Telecom Sales Team

Come work with a company that values performance, provides real training, and rewards results!

Join ISG, an established tech-enabled sales and marketing firm partnering with top-tier telecommunications providers like AT&T to connect customers with essential home services including high-speed internet, home phone, wireless, and TV.

This is a 100% inbound sales role — no cold calling. Customers come to you, and you guide them to the best solution.

Compensation & Earning Potential

  • $17/hour guaranteed during your first 8 weeks of paid training
  • Post-training:  $15/hour base OR uncapped commission (whichever is higher)
  • Average earnings: $20+/hour
  • Top performers: $75K+ annually
  • Weekly pay + performance bonuses, contests, and spiffs
  • No cap on earnings - your performance drives your income

Paid Training Program

We set you up for success with a structured onboarding experience:

  • Weeks 1–2: Instructor-led classroom training (Mon–Fri, 9–5)
  • Weeks 3–4: Hands-on systems training in a computer lab  (Mon–Fri, 9–5)
  • Ongoing support: Coaching, mentorship, and performance feedback

What You’ll Do

  • Handle inbound and transferred customer calls
  • Recommend tailored solutions across internet, wireless, and TV services
  • Identify opportunities to upsell and cross-sell promotions
  • Accurately process orders using internal systems
  • Follow compliance and quality standards

What We’re Looking For

  • 18+ with High School Diploma or GED
  • Strong communication skills — comfortable on the phone
  • Tech-savvy with basic to intermediate computer skills
  • Ability to work onsite in Boca Raton
  • Authorized to work in the U.S.
  • Telecom or AT&T experience is a plus (but not required)

Why Join ISG?

  • No cold calling — inbound leads only
  • Paid training from day one
  • Clear path for advancement into leadership roles
  • High-energy, team-driven environment
  • Modern office with onsite cafeteria
  • Free parking + Tri-Rail shuttle (Yamato Rd.)
  • Flexible scheduling (includes one weekend day)

Benefits

  • Health, Dental, Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • Paid Time Off (PTO)
  • Employee Assistance Program
  • Employee Discounts
  • Referral Bonuses
  • Leadership Development Programs

Work Location: In Person (Boca Raton, FL)
Company: ISG – Equal Opportunity Employer (EOE)

Ready to turn conversations into commissions? Apply today and start building a high-income career in tech-enabled sales.

ISG

Who we are: At ISG, our vision is to be the world’s most dynamic construction services company, delivering places that help people and businesses thrive. Our 2,800 worldwide specialists deliver unbeatable customer experiences fuelled by a fast-paced, ideas-driven culture. What we do: At ISG, we know places rarely just house people and systems; they form the infrastructure for people’s busy lives and businesses’ daily operations. We blend our unparalleled track record, sound processes and proven delivery methods with a fast-paced and agile culture, ensuring we deliver thriving places that are as agile and resilient as their occupants. How we work: Our years spent working alongside businesses and consultants to address complex building and space challenges mean we understand what constitutes a great delivery dynamic. We don’t do “means to an end”; instead, we believe in the open communication and collaboration that underpins strong relationships and creates enriching customer journeys.
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