Field Service Technician- Fort Worth, TX

NRG

Posted 3 months ago

Full Time

Fort Worth, Texas

In Person

Smart Summary

Responsibilities

Install, service, and troubleshoot smart home technology including security cameras and automation systems. Evaluate customer needs to recommend and sell equipment upgrades while training homeowners on system usage.

Qualifications

You have a drive to succeed and the people skills to connect, with a technical aptitude for installing and troubleshooting smart home technology. You are comfortable with consultative sales, evaluating customer needs, and recommending equipment upgrades while maintaining a customer-first attitude. A valid driver's license and good driving record are required, along with the ability to meet physical demands like lifting, climbing ladders, and working in confined spaces.

Must Have Skills for ATS

smart home technology

security cameras

smart locks

home automation systems

cable/satellite install

pest control

construction

solar installation

driving record

ladder climbing

confined space work

Job Description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Field Service Technician/Professional 

Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team. 

Why Technicians Choose Vivint: 

  • Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives. 

  • Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. 

  • Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. 

  • Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. 

  • Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. 

  • The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. 

  • Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!). 

A Day in the Life: 

As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes: 

  • Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. 

  • Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. 

  • Customer Education: Training homeowners on how to use their new system to protect their families. 

  • Growth: Benefiting from consistent coaching and leadership training to move up within our national organization. 

What We’re Looking For: 

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: 

  • A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. 

  • Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. 

  • Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required. 

  • Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. 

Physical Requirements: 

  • Ability to lift and carry up to 45 lbs. 

  • Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. 

  • Comfortable bending, kneeling, and standing for extended periods. 

Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers. 

Ready to transform your career? Apply today to join the Vivint team!

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria