Customer Service Representatives

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Flynn O'Hara Uniforms

Posted 3 months ago

Full Time

Philadelphia, Pennsylvania

In Person

Smart Summary

Responsibilities

Provide prompt and efficient customer service via phone to assist with product inquiries and order processing. Guide customers on proper fit for school uniforms and maintain familiarity with internal systems.

Qualifications

You have a high school diploma or equivalent and experience with data entry and order processing. You also possess strong computer and phone communication skills, enabling you to deliver prompt and courteous customer service.

Must Have Skills for ATS

data entry

order processing

Microsoft Teams

Zoom

Job Description

Join the FlynnO'Hara Team – Seasonal Customer Service Representative (FT/PT)
Location: Philadelphia, PA – Corporate Office

FlynnO'Hara Uniforms is a family-owned, Philadelphia-based company specializing in high-quality school uniforms, gym apparel, and medical attire since 1972. We pride ourselves on offering a supportive and friendly work environment, flexible scheduling, and competitive pay.

We are currently hiring several Seasonal Full-Time and Part-Time Customer Service Representatives to join our Philadelphia Corporate Office team. We're looking for individuals who are resourceful, personable, patient, quick learners, and detail-oriented. The ideal candidate will possess strong computer and phone communication skills and thrive in a fast-paced, independent work environment.

Initial interviews will be conducted virtually via Microsoft Teams or Zoom.

Applicants must be 18 years of age or older.


Key Responsibilities:

  • Deliver prompt, courteous, and efficient customer service over the phone.

  • Assist customers with product inquiries and order-related questions.

  • Accurately process new orders and verify order details.

  • Guide customers in selecting the proper fit for school uniforms.

  • Become familiar with our product lines and internal systems.


Qualifications:

  • High school diploma or equivalent required.

  • 1–2 years of high-volume call center experience preferred.

  • Experience with data entry and order processing is required.

  • Strong understanding of customer satisfaction and soft skills.

  • Flexible availability, especially from June to September (including evenings and Saturdays).

  • Bilingual (Spanish/English) a plus.


Required Skills:

  • Strong initiative and a solid work ethic.

  • Ability to stay composed under pressure.

  • Team-oriented with strong collaboration skills.

  • Excellent verbal and written communication.

  • Exceptional organizational skills and attention to detail.

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Flynn O'Hara Uniforms

At FlynnO'Hara, we believe that a school uniform is so much more than what a student wears—it’s a symbol of community and a foundation for belonging, creating an environment where children can focus on what matters most: their education and personal growth. Our mission is to build uniform programs that improve learning environments for the schools that require them, make life easier for the parents who buy them, and uplift the students who wear them. We are proud to outfit more than 1800 Private, Religious, and Charter schools across the United States in quality products guaranteed to last the school year.
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