Apprentice

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Surface Experts - NYC Midtown

Posted 3 months ago

Full Time

New York, New York

In Person

Smart Summary

Responsibilities

Perform minor surface repairs on various materials using a specific 5-step process and custom tool-kit. Provide world-class customer service to tenants and property management while tracking progress via a dispatch tool.

Qualifications

You have experience working with your hands, demonstrated through construction, manufacturing, painting, or relevant hobbies. You can accurately identify, compare, and recreate colors, which is crucial for our repair processes. This role offers a direct path to becoming a Surface Repair Technician with opportunities for advancement and performance-based bonuses.

Must Have Skills for ATS

Color matching

Surface repair techniques

Dispatch tool usage

Customer service

Job Description

Benefits:
  • Company E-Bike
  • Opportunity for advancement
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Free uniforms
 Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

We Offer: 
  • Pay range of $20 to $25 per hour includes base pay and performance-based bonuses
  • Bonus program for on add-on repairs
  • Direct track to Surface Repair Technician and pay raise
  • No weekends, late nights, or evenings (overtime is available)
  • Paid holidays and time off
  • Weekly team meetings with breakfast provided
  • Company provided e-cargo bike (like Amazon's latest last-mile delivery solution) to get to job sites quickly while avoiding traffic, parking, and the subway.
Requirements
  • Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
  • An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do
Hiring Process
  • Within 24 hours: A live team member will reach out to all applicants
  • Within 48 hours: We’ll schedule an in-person interview
  • Within 7 days: The hiring process is typically complete, and we celebrate your first day with a team lunch
Duties:
  • Display world-class customer service for tenants and property management staff
  • Track work progress and notes in our dispatch tool 
  • Communicate with the support team with questions
  • Understand and utilize our unique 5-step repair process
  • Employ each tool in your custom tool-kit
  • Problem-solve repairs with creativity
About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships.  We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

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Surface Experts - NYC Midtown

OUR SERVICE Durable and visually appealing small surface repairs for most commercial and residential surfaces provided by trained technicians, offered efficiently and affordably to the customer. OUR COMMITMENT To provide a service that exceeds customer expectation through solid communication and exceptional surface repair, resulting in customers who are confident in our CARE (Consistency, Access, Response and Ethics).
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