Description

Reports To: Store Manager

Location: Charlotte, NC

Employment Type: Non-Exempt

FT Schedule: Available Saturdays and Sundays, plus 3 weekdays

Position Summary:

The Bridal Stylist is responsible for delivering an exceptional, personalized shopping experience to each Bride-to-Be, ensuring they feel confident, celebrated, and supported throughout the process. This role requires excellent customer service, strong sales skills, and sharp attention to detail. Stylists must be self-motivated and confident, with a passion for creating memorable experiences and upholding the Luxe Brands standard of excellence.

Our Core Values

• Respectful: Foster respect + a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
• Positive and Energetic: Maintains a positive attitude regardless of circumstances.
• Values Communication: Effectively interacts with clients and co-workers to reach a common goal.

At Luxe Brands, we know bridal retail is a unique and rewarding niche—and so are our hours. Unlike traditional retail, we don’t require early mornings or late nights, and we’re proud to be closed on major holidays—giving you time to recharge while big-box stores stay open.

Hourly Compensation: $14/hour, plus commission

• Total potential earnings can reach up to $25-$32 an hour!
• We offer a competitive compensation package, with more details to be shared during the interview and offer process

Full-Time Benefits:

• Birthdays Paid Time Off!
• 401(k)
• 401(k) Matching
• Employee Assistance Program
• Employee Discount
• Nectar Reward Subscription
• Calm Subscription
• Paid Training
• Travel Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• Short Term Disability

Key Success Indicators for This Role:

• A "we over me" mindset, fostering teamwork and collaboration.
• Strong communication and interpersonal skills to respond professionally to clients and team members
• Self-motivation and goal orientation, paired with a dedication to delivering exceptional customer experiences.
• The ability to work independently while thriving in a collaborative team environment.
• Strong organizational and multitasking skills, ensuring efficiency and productivity.
• A polished, professional, and trendy appearance that embodies the brand's image.
• Confidence, self-awareness, and assuredness in decision-making and interactions.
• A willingness to learn and grow in the bridal industry, with a passion for ongoing training and development.
• Warmth, professionalism, and meticulous attention to detail in providing exceptional client service.
• The ability to confidently convey knowledge about designers, garment fit, construction details, and alterations.
• Enthusiasm for empowering and motivating others (#hypesquad energy!).
• Ability to manage multiple priorities in a fast-paced, client-focused environment
• A commitment to upholding and promoting brand standards.
• Outstanding written and verbal communication skills.
• Exceptional attention to detail and the ability to recognize and seize opportunities.
• Strong organizational and planning skills, coupled with a proactive, problem-solving mindset.
• Excellent time management and reliability, demonstrating punctuality and dependability.
• Flexibility to adapt and prioritize tasks based on business demands.

Key Responsibilities:

• Guide brides through the gown selection process with professionalism and enthusiasm.
• Maintain expert-level knowledge of designers, fabrics, fits, and alterations.
• Achieve personal and team sales goals through upselling and relationship-building.
• Manage appointments and client communications effectively.
• Maintain visual merchandising standards and boutique cleanliness.
• Process transactions and assist with inventory management.
• Represent the brand with integrity and positivity in all interactions.
• Perform other duties as assigned.

Requirements

• Full-shift availability on Saturdays and Sundays
• 1+ year of customer service and sales experience, preferably in retail or soft-lines
• Proficient in reading, writing, and verbal English to effectively interact with clients and team members
• Ability to lift up to 35 lbs and stand for extended periods
• Proficiency in POS systems and Microsoft Office
• Must have reliable transportation and the ability to report to the office by scheduled shifts

Preferred Qualifications:

• Experience in bridal or luxury retail.
• Familiarity with Apple/macOS systems.
• Success in commission-based sales environments.

Luxe Brands is an equal opportunity employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.