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Guest Services & Membership Advisor

H

Hand & Stone - 1829 S University Dr - Davie, FL

Posted 3 months ago

Full Time

Plantation, Florida

In Person

Smart Summary

Responsibilities

Drive sales by meeting membership and service goals while delivering outstanding customer experiences. Maintain the spa's welcoming environment and confidently present wellness options and promotions to clients.

Qualifications

You are a driven and energetic individual with a passion for sales and customer service. You have strong communication skills, a polished appearance, and the ability to multitask effectively in a fast-paced environment. Your motivation to hit and exceed goals will be key to your success.

Must Have Skills for ATS

Sales

Customer Service

Membership Sales

Promotions

Job Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
Hand & Stone Massage and Facial Spa is a nationally recognized franchise with 500+ locations across the U.S. and Canada. As the leader in membership-based spa services, we specialize in massage, facials, and hair removal—and we’re growing fast!

Our Davie location is looking for a driven Sales Consultant who loves connecting with people and thrives on success. If friends call you “energetic” and “motivated,” this is your chance to turn those strengths into a rewarding career. No spa experience? No problem—we’ll train you on everything you need to know. All you need to bring is your passion for sales and customer service.

Why You’ll Love Working With Us:·       Uncapped earning potential: Hourly pay + commissions + bonuses·       Lifestyle-friendly scheduling: Full-time or part-time, we’ll work with you·       Perks & recognition: Monthly complimentary service, employee contests, and rewards programs·       Comprehensive benefits: Health, dental, vision, accident & life insurance, plus 401k for eligible employees·       Positive culture: Be part of a professional, welcoming, and team-oriented environment

What You’ll Do:·       Drive sales by meeting and exceeding membership and service goals·       Deliver outstanding customer experiences that build long-term relationships·       Confidently present promotions, service packages, and wellness options·       Keep the spa welcoming, clean, and running smoothly·       Energize the team with your positive attitude and professionalism

What We’re Looking For:·       Strong communicator with great people skills·       Polished, professional appearance·       Ability to multitask, stay organized, and shine under pressure·       A sales-minded personality with the motivation to hit and exceed goals

Join a team where your success is rewarded, your schedule is flexible, and your energy makes a difference every day.

SA235

H

Hand & Stone - 1829 S University Dr - Davie, FL

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams. Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer: • Membership Model with Recurring Revenue • Gift Cards • Retail Products • Service Upgrades • Non-member Services
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