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HousePerson

Pyramid Global Hospitality

Posted 3 months ago

Full Time

Berkeley, California

In Person

Smart Summary

Responsibilities

Maintain the cleanliness of public spaces and support room attendants by managing linen and amenity stocks. Engage with guests to ensure a high-quality stay and perform general housekeeping duties across assigned floors.

Qualifications

You have exceptional attention to detail and a commitment to maintaining high standards of cleanliness. You are able to work collaboratively as part of a team and possess the physical stamina to handle tasks like collecting trash, linens, and assisting with heavy lifting. You will create memorable guest experiences by ensuring public spaces are immaculate and by promptly fulfilling guest requests.

Must Have Skills for ATS

Housekeeping standards

Guest service

Job Description

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role:

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
  • Pickup clean linen and refill the par stock of linen on each floor pantry.
  • Deliver towels, cribs, cots and other items to the guest rooms on requests.
  • Perform duties of room attendant when necessary.
  • Refill the par stock of guest amenities and supplies on each floor pantry.
  • Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
  • Clean all public areas in the prescribed manner while following department standard operating procedures.
  • Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
  • Always respond in a friendly, helpful manner to guests and other team members.

Pyramid Global Hospitality

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound! What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
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