Front Desk Associate

A

Allison Inn & Spa

Posted 3 months ago

Full Time

Newberg, Oregon

In Person

Smart Summary

Responsibilities

The Front Desk Associate is responsible for providing world-class guest service and managing front-of-house operations. Key duties include handling monetary transactions, managing guest communications, and maintaining high professional standards.

Qualifications

You possess exceptional interpersonal skills, can carry on a conversation with poise and confidence, and maintain a high degree of ethics and integrity. You have high computer proficiency, experience handling monetary transactions, and the ability to work a flexible schedule including weekends and holidays.

Must Have Skills for ATS

hospitality software

OLCC License

Oregon Food Handlers Permit

Job Description

The Allison Inn & Spa’s luxurious deluxe guest rooms and suites are thoughtfully appointed in a lush and relaxing setting. 

At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do.  We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world class service and meaningful memories for our guests.  Join us as we strive for excellence.

Duties and Responsibilities

  • Possess a natural social nature
  • Carry on a conversation with poise and confidence
  • Works well under pressure, with ability to multi-task
  • Maintain a high degree of ethics and integrity
  • Possess excellent internal and external interpersonal skills and polished telephone etiquette
  • Commitment to increasingly higher standards
  • High level of computer proficiency (hospitality software experience a plus)
  • Handle cash and process monetary transactions
  • Other duties assigned by management

Job Skills/Requirements/Qualifications

  • Ability to work a flexible schedule to include weekends, evenings and holidays
  • Ability to effectively communicate with all team members
  • An enthusiastic, positive demeanor and desire to provide exceptional guest service 
  • Must be able to pass a pre-employment background check.  
  • OLCC License required
  • Oregon Food Handlers Permit preferred

Working conditions/Physical Requirements

  • Ability to lift and carry up to 30 pounds and be on feet for up to 8 hours.
  • Ability to stand on feet for up to 8 hours each shift

A

Allison Inn & Spa

The Allison Inn & Spa seamlessly blends into the lush beauty of Oregon’s Willamette Valley wine country. Nestle on 35 hillside acres featuring manicured grounds, an outdoor sculpture gallery, and a seven-acre LIVE Certified vineyard producing pinot noir. Due to the intentional efforts of our owners and visionaries, the property earned the prestigious LEED Gold Certification upon opening in 2009 for its eco-friendly design and ongoing dedication to sustainable business practices. Recent resort accolades include the 2024 U.S News & World Report #1 Hotel in Oregon and the 2022 #2 in the Pacific Northwest Conde Nast Traveler Readers’ Choice Awards. The resort offers 85 luxury guest rooms, including eight suites. Each room boasts a private terrace or balcony, window seat, fireplace, original artwork created by local artists, custom-crafted furnishings, and a spa-like bathroom. The award-winning spa is dedicated to health and wellbeing, and features 14 treatment spaces, lounges with private outdoor garden patios and fire pits, a salon, café and retail boutique. Overnight guests have access to cedar saunas, eucalyptus-infused steam rooms, an indoor vanishing-edge pool, outdoor pool terrace, whirlpool and fitness studio. JORY, the resort’s signature restaurant, is named after the fertile soil that makes the Willamette Valley an extraordinary wine destination! The fine dining menus highlight native flavors with a strong emphasis on seasonal, farm-to-table cuisine. Our highly trained staff will customize wine pairings from our 500+ label wine list to complement any dish. JORY serves breakfast, lunch and dinner on weekdays, and breakfast, brunch and dinner on weekends. Just 25 miles from Portland International Airport, approximately 18 miles from downtown Portland and a 60-mile drive to the Oregon coast, The Allison Inn & Spa awaits at 2525 Allison Lane, Newberg, Oregon 97132. Please visit the website at www.theallison.com and follow us on Instagram at @allisoninns
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