Personal Injury Case Manager Assistant

Block LLP

Posted 3 months ago

Full Time

Burbank, California

In Person

Smart Summary

Responsibilities

Support the pre-litigation team by managing medical records, billing, and insurance claims. Coordinate communication between clients, medical providers, and insurance adjusters to keep cases moving efficiently.

Qualifications

You have at least one year of experience in a California personal injury law firm or a similar legal support role, with a basic understanding of personal injury cases, medical records, and insurance processes. You possess strong organizational, communication, and time-management skills, with a keen attention to detail and the ability to manage multiple tasks in a fast-paced environment.

Must Have Skills for ATS

personal injury cases

medical records

insurance processes

case management software

Job Description

At Block LLP, we combine sharp legal expertise in personal injury and liability matters with a vibrant, team-oriented culture. We believe that efficiency, collaboration, and accountability drive exceptional results. Our team is committed to delivering excellence for our clients while fostering a dependable and supportive workplace where everyone is empowered to succeed.

We are seeking a Personal Injury Case Manager Assistant to support our pre-litigation team. This role is ideal for someone with foundational knowledge of personal injury cases who is looking to grow their career and gain hands-on experience working alongside experienced case managers and attorneys.

The Case Manager Assistant plays a critical role in keeping cases moving efficiently by assisting with documentation, client communication, medical record coordination, and case organization.

Key ResponsibilitiesCase Support & Administration
  • Assist Case Managers with pre-litigation personal injury cases
  • Open and maintain claims with insurance carriers under supervision
  • Oversee requests for medical records and billing
  • Organize case files, records, and correspondence
  • Track treatment status, deadlines, and outstanding items
  • Assist with demand preparation (medical records, billing summaries, exhibits)
Client & Provider Communication
  • Communicate with clients regarding treatment updates, documentation needs, and general case status
  • Follow up with medical providers for records, bills, and liens
  • Coordinate with insurance adjusters as directed by Case Managers
Systems & Team Coordination
  • Accurately update case management software and internal trackers
  • Ensure files are complete, organized, and compliant with firm procedures
  • Collaborate with Case Managers, attorneys, and other staff
  • Support team goals and assist with special projects as needed
  • 1+ year of experience in a California personal injury law firm or legal support role preferred
  • Basic understanding of personal injury cases, medical records, and insurance processes
  • Strong organizational and time-management skills
  • Excellent attention to detail and follow-through
  • Professional written and verbal communication skills
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Willingness to learn and grow into increased responsibility
  • Experience with case management software preferred
  • California PI experience a plus
Compensation & Benefits
  • $20-$30 per hour depending on experience
  • Robust PTO program (time off accrual and firm holidays)
  • 401(k) retirement program
  • Monthly bonus and advancement opportunities
Culture & Perks
  • Supportive, team-oriented work environment
  • Clear growth path into a Case Manager role
  • Firm-sponsored events, outings, and celebrations
  • Fully stocked kitchen with snacks, drinks, and coffee
  • Leadership that invests in training, development, and career growth

Block LLP

Block Law is a results-driven law firm dedicated to representing individuals who have been seriously injured or are living in uninhabitable housing conditions. Our experienced trial attorneys provide strategic, compassionate, and aggressive representation—ensuring our clients receive the justice and compensation they deserve. Practice Areas: • Personal Injury – Auto Collisions, Rideshare Accidents, Catastrophic Injuries • Tenant Rights Why Choose Block Law: • Client-Centered, Multilingual Service (English & Spanish) • No Legal Fees Unless We Win Based in Los Angeles, we proudly serve clients throughout the region.
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