Description

Join Kansas City’s leading eye care team! At Discover Vision Centers, we believe teamwork and compassion are the foundation of delivering exceptional patient experiences. We are currently hiring a Front Office Patient Coordinator to join our dedicated team of professionals who share one focus: providing outstanding care to every patient.

Why Discover Vision Centers?

As the first point of contact for our patients, you play a vital role in ensuring a smooth, welcoming, and professional experience. This position is perfect for someone who enjoys patient interaction, thrives in a fast-paced environment, and takes pride in accuracy and customer service.

Responsibilities

• Greet and check in/out patients in a professional, courteous manner
   
• Accurately collect patient demographic, insurance, and billing information
   
• Verify insurance coverage, obtain authorizations, and file insurance claims
   
• Schedule patient appointments and manage medical records
   
• Collect co-pays, deductibles, and balances; deliver contact lenses when applicable
   
• Perform accurate data entry and maintain confidentiality in compliance with HIPAA regulations
   
• Assist with opening and closing the clinic, ensuring readiness for daily operations
   
• Collaborate with physicians, management, and staff to support efficient clinic flow
   

Hours: Monday–Friday, 8:00 AM – 5:00 PM. Flexibility to open early or stay late based on clinic needs. 

Requirements

• Strong communication and organizational skills  
• Excellent customer service and patient rapport  
• Basic computer proficiency and accurate data entry skills  
• Ability to maintain confidentiality and adhere to HIPAA regulations  
• Previous experience verifying insurance preferred  
• Team-oriented mindset with the ability to work well with physicians, management, coworkers, and patients  

Benefits

We value work-life balance and want our employees to thrive both personally and professionally. Our comprehensive benefits package includes:

• Health and Dental insurance  
• 401(k) retirement plan with employer match  
• Generous Paid Time Off (PTO) program  
• Ongoing training and opportunities for growth  
• A supportive, collaborative work environment  

Apply Today

If you have a passion for helping patients, enjoy working in a professional healthcare setting, and want to be part of a respected leader in eye care, we encourage you to apply. Join Discover Vision Centers and help us continue shaping the future of patient care in Kansas City.