Social Media Investigator

D

Digistream Investigations

Posted 3 months ago

Full Time

Oakland, California

In Person

Smart Summary

Responsibilities

Conduct desktop-based social media and background research to investigate potentially fraudulent insurance claims. Create in-depth reports and collaborate with team members to resolve identities using online databases.

Qualifications

You possess a Bachelor's Degree and have advanced knowledge of multiple social media platforms. You have an intuitive ability to search the internet and uncover information, and you can interpret various instructions to apply findings to investigations.

Must Have Skills for ATS

social media platforms

internet research

background research

data analysis

report writing

confidentiality

Job Description

 

*MUST RESIDE IN THE BAY AREA, CA*

PositionSocial Media Investigator  
Office Location:
Oakland, CA (In office)

Starting Hourly Pay Rate: $21.00 per hour, ENTRY-LEVEL POSITION
Weekly Work Schedule
Full-time, Monday – Friday,
Employee Benefits
Health, Dental, Vision, and Life insurance offered, and 401(k) retirement plan with 4% Company Match offered

DigiStream Investigations, a fast-growing national private investigation firm, seeks a clever Social Media Investigator who will conduct desktop-based social media and background research as part of investigations into potentially fraudulent Worker's Compensation and Liability claims. We are looking for individuals who pride themselves on their information-finding abilities on the internet and on social media in particular.

RESPONSIBILITIES:

  • Complete in-depth reports on background data and social media findings
  • Work closely with team members on complex cases to resolve identities on social media or databases.
  • Exhibit excellent verbal and written communication with team members and/or clients regarding workflow, possible opportunities or problem files.
  • Read, analyze, and distill large amounts of information from social networking profiles, online forms and articles, and apply it to an investigation.
  • Conduct multiple research reports at once while maintaining work quality and turnaround time.
  • Maintain strict confidentiality regarding subjects under investigation.

MINIMUM QUALIFICATIONS:

  • Bachelor's Degree required: Criminal Justice, Psychology, Journalism, History, Political Science, International Relations or other writing-intensive majors are encouraged to apply. * An intuitive ability to search the internet and uncover information where others cannot. They should pride themselves in being able to find the "needle in the haystack."
  • Ability to interpret a variety of legal and/or insurance-related instructions furnished in written, oral, diagram, or schedule form.
  • Advanced knowledge and hands-on experience with multiple social media platforms
  • Must be a quicker learner and able to work independently to meet deadlines.
  • Ability to maintain confidentiality of information.

D

Digistream Investigations

DigiStream Investigations is a full-service private investigation firm specializing in insurance defense and legal support services. With a national footprint of 25+ locally owned affiliates, DigiStream helps clients minimize risk, combat fraud, and strengthen legal strategies through innovative surveillance and intelligence solutions. Our proprietary methodology combines field surveillance and social media investigations to deliver actionable insights and courtroom-ready reports. Utilizing state-of-the-art technology, custom surveillance vehicles, and company-owned equipment, DigiStream ensures compliance, consistency, and high-quality results across every case. We operate without contracts or vendor panels, giving clients full control and flexibility. Rooted in a culture of Excellence, Passion, Integrity, and Empathy, DigiStream is redefining the standard for modern insurance investigations.
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