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Banquets Houseperson

AccorHotel

Posted 3 months ago

Full Time

San Francisco, California

In Person

Smart Summary

Responsibilities

Responsible for the set-up, break down, and cleaning of banquet rooms while providing professional and friendly service to guests. Maintains a clean work area and handles special requests as dictated by the hotel management.

Qualifications

You have previous guest service experience and strong communication and organizational skills. You are highly responsible and reliable, able to work under pressure in a fast-paced environment, and capable of focusing on guest needs while remaining calm and courteous. You can also perform physically demanding tasks such as constant standing, walking, lifting, and occasional kneeling.

Must Have Skills for ATS

Event Setup

Room Setup

Room Breakdown

Room Cleaning

Guest Service

Communication

Organization

Interpersonal Skills

Problem Solving

Teamwork

Time Management

Job Description

Company Description

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

Job Description

Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offers professional, engaging and friendly service
  • Set-up, break down and clean banquet rooms
  • Special requests and tasks dictated by the hotel
  • Maintain work area clean
  • Your experience and skills include:
  • Previous guest service experience preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Hourly Rate: $34.55 USD Gross per hour

Qualifications

  • Constant standing and walking throughout shift
  • Constant lifting and occasionally lifting up to 40 lbs
  • Frequent kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps  

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Job-Category: Food & Beverage
  • Job Type: Permanent
  • Job Schedule: Full-Time

    • AccorHotel

    We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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