Mobile Automotive Tire and Service Technician

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Tire Discounters, Inc.

Posted 3 months ago

Full Time

Sharonville, Ohio

In Person

Smart Summary

Responsibilities

Operate a mobile service van to provide tire installation and basic automotive services at customer locations. Engage directly with customers to answer service questions and ensure a high level of professional care.

Qualifications

You have a high school diploma/GED and a valid driver's license with a safe driving record. You possess strong customer service and vehicle service experience, with proficiency in using professional equipment.

Must Have Skills for ATS

tire mounting

tire balancing

tire repair

oil changes

ASE certified

Job Description

Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have been raising the bar in the tire and automotive business. Family-owned and operated to this day, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service.

Now nearly 2000+ strong, our team members are the best in the business, so we also continue raising the bar as an employer of choice! We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and a focus on life balance! 

As a Mobile Technician, you are always on the move, utilizing innovative mobile e-commerce technology, and fulfilling customers' tire and service needs. You will be responsible for operating one of our state-of-the-art vans serving customers at their homes and places of work. But your job goes beyond installing tires, you will engage with customers directly and may be answering any tire and/or service questions they may have.

Essential Functions:

  • Performing basic tire services (e.g., mounting and balancing tires, tire repairs) using a Tire discounters Mobile service van mainly amongst some minor service items including oil changes.
  • Delivering outstanding customer service by answering questions, explaining the installation process, while always fully understanding the customer's needs 
  • Demonstrating proficient knowledge of our products and services including warranties, promotions, and advertisements 
  • Working as part of the Tire Discounters team with the store network and customer service 
  • Enjoy daily independence on your route, safely driving the van between appointments, and representing Tire Discounters proudly and professionally.
  • Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting, standing, bending, and squatting. 
  • Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques. 
Qualifications

Knowledge, Skills, and Abilities

  • Strong customer service experience.
  • Strong experience servicing vehicles and utilizing professional equipment.
  • Strong organization and communication skills. 
  • You must be at least 18 years of age. 
  • A valid driver's license and safe driving record 
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future. 

Education and Work Experience:

  • Previous tire installation experience and vehicle service experience (if not, we are happy to train) 
  • ASE certified preferred.
  • High school diploma/GED 

Physical demands:

  • This position requires continuous standing, bending, lifting.
  • Ability to lift 85 pounds.
  • Working conditions occasionally involve exposure to inclement weather conditions.
  • Ability to work independently, follow schedules, and enjoy solving problems while also being part of a larger Tire Discounters team. 
  • Be a clear communicator with others, making every interaction with customers approachable, simple and informative. 
  • You enjoy working with technology, including mobile phone applications and vehicle servicing equipment including state of the art tire changing and balancing equipment.
  • You are excellent at managing your time, but also flexible knowing your schedule won't always be the same. 
  • This position requires the ability to read, understand, and follow all procedures and guidelines. 
  • Depending on location, our business may be open 6 days a week which can include some weekends, holiday shifts, and/or overnight schedules. 
  • All applicants must be authorized to work in the USA.

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Tire Discounters, Inc.

What started in 1976 as a single-bay operation in a small gas station on Cincinnati's east side has grown into something remarkable - the nation's largest 100% family-owned and operated independent tire provider. Founder Chip Wood's vision has flourished into over 200 locations across eight states, yet the company remains rooted in the same family values that started it all. Today, while Chip continues as Chairman and sole owner, he's thoughtfully transitioning leadership to the next generation. President Jamie Ward, who has dedicated more than 25 years to the company, drives daily operations while working closely with Chip's children - Anna, Steven, and Evan - as they learn every aspect of the business from the ground up. From our downtown Cincinnati headquarters, we've built our reputation on innovation and care for our customers. We lead the industry in providing unique benefits with every tire installation including lifetime rotation and balancing, tire inflation, flat repair, and free alignment with a 4-tire purchase. Our ASE-certified technicians and ASE EV safety-trained specialists keep us at the forefront of automotive technology, ready to service both traditional and electric vehicles. The numbers tell part of our story. We have over 2,300 dedicated employees serving customers across Ohio, Kentucky, Indiana, Tennessee, Georgia, Alabama, North Carolina, and Virginia. We're ranked 31st on the Cincinnati Business Courier's list of the largest private companies in the region. Our family of businesses has grown to include Butler Tires of Atlanta, Chip's Auto Glass, Carriage House Car Wash, Performance Discounters, and TD/EV. Beyond the statistics, we're still the same company that believes in treating customers like family, providing comprehensive automotive services from brake repair to oil changes to manufacturer scheduled maintenance. We're growing rapidly while never losing sight of what made us who we are—exceptional service rooted in family values
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