Health Unit Coordinator - Operating Room

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Fairview Health Services

Posted 3 months ago

Full Time

Edina, Minnesota

In Person

Smart Summary

Responsibilities

Acts as the primary receptionist and concierge for the Operating Room, coordinating patient cases and data flow. Supports the multidisciplinary team by managing medical records and ensuring a high-quality patient experience.

Qualifications

You have at least one year of customer service experience and are adept at administrative functions such as scheduling cases and managing medical records. You can effectively coordinate with other units and ensure an outstanding patient and guest experience through strong communication and decision-making skills.

Must Have Skills for ATS

EPIC EHR

medical terminology

Job Description

Job Overview

Fairview is looking for a Health Unit Coordinator at the M Health Fairview Southdale Hospital in Edina, MN! This position is 48 hours every two weeks on the Day/Evening shift, for 8 hour shifts, every 4th weekend.

M Health Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families.

The shift times are:

Monday-Friday, 6:15am-2:45pm and 2:15pm-10:45pm

Every Other Saturday-Sunday, 6:15am-2:45pm or 2:15pm-10:45pm

About this Unit:

Are you seeking the opportunity to gain experience in a fast-paced medical setting? Then the Operating Room team might be the right fit for you! This vital unit at Southdale Hospital averages 14,000 cases a year and services patients of all ages and cases. Typical cases may include higher level heart, neuro, and orthopedics, da Vinci robotics, cardiovascular, urology, dental, OB, and GYN patients.

Responsibilities

The Health Unit Coordinator is the primary receptionist and concierge for the unit. During the patient’s stay this position interacts closely with physicians and the multidisciplinary team in a highly organized and professional manner. The HUC ensures that outstanding patient experience is achieved by displaying effective customer service, decision-making and communication skills in a friendly, thoughtful and empathetic manner. The HUC also performs a range of clerical functions including: scheduling cases in EMR and EPIC, coordination of data flow and sharing of general hospital information/directions.

The HUC's responsibilities include:

  • Scheduling cases
  • Coordinating with other units
  • Ensures outstanding patient & guest experience is achieved
  • Coordinates activities of unit to support patient care staff.
  • Manages medical record and data flow within the unit to support safe patient care processes.
  • Performs other tasks as needed.

Required Qualifications:

  • 1 year customer service experience

Preferred qualifications:

  • High School Diploma or equivalent
  • 2+ years customer service experience
  • Previous HUC, administrative or hospitality industry experience
  • Familiar with medical terminology
  • EPIC EHR experience

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract


Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.


EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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Fairview Health Services

Fairview Health Services is Minnesota’s choice for healthcare. We’re an industry-leading, award-winning, nonprofit offering a full network of healthcare services. Our broad network is designed to be ready for our patients’ every need, while delivering quality care with compassion. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services. We’re built on a tradition of compassionate care. This is our home, and our patients are our neighbors. We’re here to heal, we’re here for you. We are part of M Health Fairview, an expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine. Together, we’re expanding access to world-class, patient-centered care through our 10 hospitals, 60 primary care clinics, specialty clinics, pharmacies, home care, hospice, and medical transportation service. Fairview also operates the Ebenezer senior living communities and offers Employer Solutions such as EAP and pharmacy benefit management. Search for jobs and apply at https://www.fairview.org/careers.
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