Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Phlebotomist provides technically expert phlebotomy service by accurately collecting blood specimens by venipuncture or micro techniques for laboratory analysis. This role must consistently demonstrate concern and understanding of the patient and promote their comfort and well-being while obtaining specimens. This position provides point of care testing, collects various non-blood specimens, and performs check-in responsibilities. 

Responsibilities:

• Greets patients, maintains patient flow, completes accurate voucher information, prepares labels and verifies patient demographic data.
• Assesses the condition of patients to determine the most effective way to obtain samples.
• Verifies test requests and investigates ambiguous information before proceeding.
• Prepares appropriate supplies and obtains sample.
• Instructs patients in the collection of various non-blood specimens (urine culture, 24-hour urines, ova/parasites and stools).
• Ensures accurate voucher information, prepares completed samples for courier, and processes drop-offs
• Investigates lost, broken, mislabeled, incorrectly identified or otherwise unsatisfactory specimens and follows through to resolution.
• Verifies that supplies and stock are adequate and disseminated upon delivery.
• Answers phone, and responds appropriately to requests for information.
• Maintains and performs quality assurance on equipment (centrifuge, refrigerator, incubator).
• May perform other duties as assigned.

Qualifications

Required:

• High School diploma or equivalent. 

• Phlebotomy certification¿through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification. 

Preferred:

• Experience performing phlebotomy on a broad range of patient’s types. 
• Experience with processing lab specimens, transferring specimens, and handling a centrifuge. 
• Familiar with medical EMR systems. 

• Knowledge of medical terminology. 

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.