Summary

Uses business intelligence services (software, platforms) for the purpose of extracting, transforming and importing/exporting data sets for analysis and reporting. Engages in business process design/analysis and workflow mapping to identify value-add opportunities and improve overall operational/performance efficiency. User and/or primary/back-up administrator of inhouse and third-party software services/systems/platforms. Supports or leads project management efforts as determined by supervisor.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Use/manage business intelligence services/systems.

Conduct and document business process mapping.

Develop/administer data extraction/transformation/load processes.

Conduct data analysis and data reporting as requested/assigned.

Develop project management plans, milestones, key tasks.

Lead or support projects as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Interpersonal skills able to work will with people in both a digital/non-digital capacity.

Communication skills able to effectively communicate objectives, needs and resolve problems/issues.

Strong analytical abilities able to effectively gather and identify requirements, identify trends or gaps.

Multi-tasker able to handle multiple projects, requests and meet deadlines.

Attitude and aptitude – self-starter, motivated, naturally inquisitive, ability to adapt and improvise.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university; or one to two years related experience and/ or training; or equivalent combination of education and experience in business management, management information systems, data management/analysis, application development and/or programming.

Computer Skills

To perform this job successfully, an individual should have knowledge of databases, object-oriented programming, spreadsheet/word processing packages, and/or general familiarity with database concepts and programming methods.